Manager, Rail Instruction

Qualifications

• Bachelor’s degree in Education, Administration or related field, plus five (5) years of training experience, or an equivalent combination of education and experience.
• Previous experience in needs analysis, instructional design, curriculum content development, or technology education, as well as implementation and evaluation of training programs strongly preferred.
• Experience with various methods of training delivery (classroom, e-learning, etc.) preferred.

Primary Responsibilities

• Oversees the Authority's Rail Training Programs.
• Facilitates and supports training initiatives for all areas of Training and Instruction.
• Congrates with Department Staff to determine training initiatives, analyzes training needs, sets objectives and assesses the overall effectiveness of training efforts.
• Works with Operations to review established criteria for promotional programs and eligibility for training opportunities, notifies eligibility of garages and individuals and presents to classes.
• Plans for long and short term training needs.
• Responds to requests for revisions to existing programs, develops new programs and training to meet long term agency directives (equipment, customer service, procedures/policies, major projects).
• Schedules and maintains daily utilization of instructional staff to meet the varied training requests.
• Sets goals and operating procedures.
• Maintains daily maintenance of the standards required protecting the authority from citations and maintaining the authority authorization to operate under those standards.
• Meets with key managerial personnel, consultants, and vendors to ascertain appropriate training information and materials.
• Hires, trains, develops, monitors, and evaluates performance of staff.
• Reviews and recommends personnel actions for approval.

Management Responsibilities

• Reporting to this position are the following jobs: Job Title Coordinator, Training and Instruction Training Clerk Key Instructor Rail Instructor

Challenges

• Meeting customer training needs with limited instructor manpower.
• Designing and developing high quality training programs for a variety of audiences.
• Keeping abreast of various departments’ policies and procedures.

Knowledge, Skills, And Abilities

• Working knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Working knowledge of learning strategies and instructional methods.
• General knowledge of the Authority’s rules, regulations, policies and procedures, and all collective bargaining agreements governing assigned employees.
• Strong verbal and written communication skills.
• Strong leadership and interpersonal skills.
• Good system analysis and evaluation skills.
• Good time management skills.
• Intermediate analytical skills.
• Intermediate Microsoft Office (Access, Excel and Word) skills.
• Ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
• Ability to generate a number of ideas about a topic.
• Ability to maintain amiable relations with various levels of Authority personnel.
• Ability to handle sensitive and confidential information.

Equipment, Tools, And Materials Utilized

• Standard office equipment.
• Two-way radio, CTA vehicle, company cell phone, and various training materials.

Physical Requirements

• Sitting for extended periods of time.
• Standing.
• Visual acumen.
• Manual dexterity and fingering for working with computer keyboards.
• Remaining in a stationary position for extended periods of time.
• Constantly operating a computer and other office productivity machinery.

Work Conditions

• General office environment.
• Travel to various field locations.
• On call 24/7 for emergency response.
• May be required to work 12 hour/7 day shifts in emergencies.

Additional Details

• Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.
• Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.
• Applicants, if hired, must comply with CTA's residency ordinance.
• CTA is an equal opportunity employer.
• We are committed to providing an inclusive environment for our workforce and supporting the communities we serve.
• CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result.
• If you require an accommodation in the application or hiring process, please contact arc@transitchicago.com prior to the submission of your application or upon notification of your actual test date.
• Please click link below to review the benefits offered at the CTA.

Benefits Offered at the CTA