Manager, Quality Control

Responsibilities

• Leads the Quality Control (QC) team, providing strategic direction and day-to-day leadership, including setting clear, challenging, and achievable SMART goals for the team, aligning individual and department goals with broader business unit strategy, prioritization of work, resource allocation, workforce planning and talent management, including hiring, onboarding, training, performance management to build a high performing team.
• Partners cross-functionally with Quality Assurance, Regulatory Affairs, Research & Development, Manufacturing Technical Support and Operations to resolve issues, support product development and ensure alignment.
• Ensures QC team and site adherence to SOPs, FDA, Regulatory and Compliance (ISO 13485, 21 CFR 820, and MDSAP Requirements) and good manufacturing practices to ensure inspection readiness and audit compliance, while fostering a culture of accountability and quality excellence.
• Drives continuous process improvements and operational efficiency within the department, proactively identifying opportunities to enhance quality, scalability, and effectiveness across QC operations.
• Participates in setting and adherence to the department budget.
• Captures, updates and reviews SOPs, FORs and TMPs.
• Represents QC for Validation Plans, Protocols and PDP projects.
• Oversees departmental planning and execution, including scheduling, planning, and prioritization of daily work and the QC Stability Program.
• Participates with technical support issues and coordinates QC resources for investigations.
• Reviews test results and coordinates QC resources with needed for investigations.
• Performs other duties and responsibilities as assigned.

Qualifications

• Minimum Knowledge & Experience required for the position: Bachelor’s Degree in Medical Technology or a Bachelor’s of Science Degree in a related field
• Minimum 10 years of clinical laboratory experience working with In-Vitro Diagnostics; preferred HLA screening Assay and Elisa products
• Minimum 5 years of people management experience; preferred people leadership in a clinical setting or GMP environment
• Strong analytical, communication, and leadership skills
• Demonstrated leadership skills
• Excellent verbal and written communication skills
• Exhibits a disciplined approach to work ensuring thoroughness, consistency, validation, and accuracy in all tasks and work product
• Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.