Manager, Quality
CDM Smith – where career journeys unfold through meaningful projects, supportive colleagues, and a commitment to personal leadership, growth, and well-being. We value passionate individuals who challenge norms, deliver world-class solutions, and bring diverse perspectives to shape a progressive and inclusive work environment.
About the role
Develops and commissions quality control systems; applies and analyzes inspection and testing procedures; utilizes metrics and statistics to diagnose and correct improper quality control practices; identifies human factors and motivation in quality applications; develops cost of quality concepts for rate of return investments; administers management information systems; and audits quality systems for deficiency identification and correction.
- Collaborates with management team during project bid and estimating activities to ensure quality activities, hold points, and resources are sufficient to complete the work.
- Provides guidance to quality and project teams so that all parties understand and comply with the project quality requirements.
- Ensures proper documentation maintenance regarding quality activities.
- Ensures accurate production of required reports and communication to the project management and project teams.
- Ensures the three phases of controls are adhered to for each Definable Feature of Work (DFOW).
- Leads staff development by providing training, support, guidance, and assistance in goal setting.
- Manages the day-to-day activity of staff, including feedback on performance appraisals, development and training, and approval of paid time off requests while ensuring HR policies are followed.
- Develops and commissions proper identification and resolution management system(s) for implementation and measurement of the overall Quality Management Plan using metrics and statistical methods.
- Reviews and approves quality control plans.
- Ensures subcontractor or vendor Quality Inspectors are adequately qualified for their required inspections.
- Conducts audits of relevant subcontractor and off-site inspections for compliance with the Quality Management Plan.
- Performs other duties as required.
Requirements
- Knowledge of industry practices, processes, design, health and safety, and quality management.
- Familiarity with quality cost concepts and techniques.
- Ability to recognize hazardous situations and implement corrective measures.
- Strong verbal and written communication and interpersonal skills.
- Ability to maintain confidentiality.
- Strong organizational, leadership, analytical, facilitation, negotiation, and planning skills.
- General personal computer skills and specialized software skills including Microsoft Project, Word, Excel, Outlook, or similar software with the capability of administering management information systems.
- Bachelor’s degree or equivalent additional directly related experience.
- 8 years of related experience.
- Domestic and/or international travel may be required (up to 50%).
- An appropriate and valid driver's license is required.
Pay
Pay range: USD $116,771.00 – $204,318.00. This range is a good faith estimate representative of all experience levels for the geographic location assigned to the position. Actual salary is determined by several factors, including relevant work experience, skills, required certifications, and education/training.
All bonuses at CDM Smith are discretionary and may or may not apply to this position.