Manager, QA

About the role

We are in search of the world’s most creative and experienced engineering leaders. We embrace entrepreneurs as well as those who come from more established organizations. As a key member of the product development leadership team, you will lead the development and technical strategy for our enterprise products. Partnering with product management and sales, you will interact with strategic customers designing innovative solutions that meet their business needs.

Responsibilities

• Lead the development and technical strategy for our enterprise products
• Partner with product management and sales to design innovative solutions for strategic customers
• Influence multiple teams of QA Analysts to lead sound quality assurance strategies for enterprise scale web delivery platforms, products, and services
• Manage multiple teams of QA Analysts, influencing test design, strategy, and technology approaches
• Be an accomplished manager with strong hands-on technical experience in one or more areas of testing on distributed systems and enterprise web delivery platforms
• Interact with customers to gather insights and translate technical concepts
• Manage relationships (up, down, across) and effectively roll-up your sleeves to get the job done
• Influence across boundaries and at all levels of the organization to think strategically about test solutions and services for short and long-term growth
• Create a fun, fast-paced, motivating, and rewarding environment for teams and the organization
• Create, build, and retain a highly engaged and capable test initiatives that can deliver on our technology and business strategies
• Think end-to-end by connecting all the pieces of the business (development, product management, QA, operations, etc.) to deliver the features to delight the customer while leveraging all available assets
• Provide strong people management: attracting, retaining, inspiring, and growing individuals; demonstrate a passion for people development and mobility
• Be creative, turning problems and solutions on their heads to come up with better designs, better technical solutions, and better products
• Bring an unwavering passion for managing the dynamics of a fast-paced environment
• Closely follow industry trends and the open source community
• Communicate effectively cross-functionally across various teams, organizations, and internal and external stakeholders to drive an effective test effort
• Be self-motivated and excellent problem solvers
• Be driven to improve, personally and professionally
• Mentor and inspire others to raise the bar for everyone around them
• Love to collaborate with peers, designing pragmatic solutions
• Effectively lead and manage change within their area of responsibility as well as across the business
• Have a cooperative, collaborative, open, and flexible mindset

Qualifications

• An intense passion for technology and solutions design
• 3-5 years professional experience as a QA manager in an agile environment, including working with enterprise customers on large scale projects
• A proven track record in leading sound quality assurance strategies of enterprise scale web delivery platforms, products, and services in a high-performance and high-availability SaaS environment
• The ability to interact with customers to gather insights and translate technical concepts
• Energetic, effectively managing relationships (up, down, across) and able to roll-up their sleeves to get the job done
• The ability to influence across boundaries and at all levels of the organization to think strategically about test solutions and services for short and long-term growth
• The ability to create a fun, fast-paced, motivating, and rewarding environment for teams and the organization
• The ability to create, build, and retain a highly engaged and capable test initiatives that can deliver on our technology and business strategies
• The ability to think end-to-end by connecting all the pieces of the business (development, product management, QA, operations, etc.) to deliver the features to delight the customer while leveraging all available assets
• To provide strong people management: attracting, retaining, inspiring, and growing individuals; demonstrating a passion for people development and mobility
• To be creative, turning problems and solutions on their heads to come up with better designs, better technical solutions, and better products
• To bring an unwavering passion for managing the dynamics of a fast-paced environment
• To closely follow industry trends and the open source community
• To communicate effectively cross-functionally across various teams, organizations, and internal and external stakeholders to drive an effective test effort
• To be self-motivated and excellent problem solvers
• To be driven to improve, personally and professionally
• To mentor and inspire others to raise the bar for everyone around them
• To love to collaborate with peers, designing pragmatic solutions
• To effectively lead and manage change within their area of responsibility as well as across the business
• To have a cooperative, collaborative, open, and flexible mindset