Manager, Project Store Planning and Construction - North America
About the role
The Project Manager, Store Planning and Construction will lead the delivery of Tiffany & Co.’s retail and trade projects, ensuring every initiative is completed on time, within budget, and to the highest standards of quality. This role requires a strategic thinker who can also dive into day‑to‑day execution, balancing operational rigor with a focus on clients, people, and brand desirability. The manager will act as a collaborative partner across central and local teams, embody openness, transparency, and mutual support, and champion the core belief “People Make the Difference” while living the values of creativity, excellence, and entrepreneurial spirit.
Responsibilities
- Build project briefs, programs/schedules, and budgets that respect the Store Development Lifecycle and key project milestones.
- Align with Store Design, regional and market leadership, and all stakeholders on project milestones and overall schedule.
- Review and negotiate work letters with landlords and conduct initial site reviews.
- Advise on market conditions that affect schedule and budget.
- Drive and respect critical lifecycle milestones to achieve project approvals and funding, adapting the lifecycle when needed to enable quicker openings that support sales and market growth.
- Leverage project resources—including architects, suppliers, and general contractors—to achieve project schedules.
- Manage approved schedules, adjusting and updating as needed throughout the project lifecycle.
- Coordinate and manage stakeholders (store design, procurement, IT, security, merchandising, operations) and external consultants (architects, engineers, etc.) to meet committed milestones.
- Oversee drawing sets and milestones from schematic design through construction documents, reviewing drawings and conducting page‑turns at key points.
- Utilize Tiffany & Co. systems (Unifier, Coupa, PlanGrid, Microsoft Projects) for drawing and budget management, purchase order submissions, and tracking.
- Manage budgets throughout the lifecycle, identifying and managing risk at milestone reviews.
- Value engineer with Store Design when required.
- Establish competitive bidding, contract administration, and project‑related legal and financial controls; build bid books, cost plans, forecasts, and issue purchase orders for project buyout.
- Attend and manage monthly cost meetings to ensure compliance with budget, forecast, PO issuance, contingency management, change orders, cash flow, and close‑out.
- Close out projects within 90 days after store opening for all vendors and supplies.
- Maintain excellent relationships with contractors, consultants, designers, and internal customers.
- Ensure weekly OAC meetings are conducted and documented; coordinate with procurement to keep OFI goods on schedule.
- Manage and report on change orders and overall budget management.
- Deliver stores to retail teams defect‑free and coordinate handover for a seamless transition from planning to retail operations.
- Travel as required (approximately 35%) to conduct site visits throughout the project lifecycle.
- Conduct post‑opening project audits by visiting completed stores with Store Design, Procurement, Store Planning, and Retail teams.
- Identify areas for improvement and implement changes to store design, project development, delivery, materials, and suppliers.
- Support Store Design and Procurement research and development programs, including prototyping of project components.
- Identify regional and local resources, materials, and suppliers to achieve cost and schedule efficiencies.
- Collaborate with Procurement and Store Design to propose and implement programs that exploit efficiencies, analyzing standards, costs, and supplier performance.
Qualifications
- Bachelor’s degree in Architecture or Construction Project Management.
- 4+ years of experience in store planning, design, or construction environments with aggressive retail expansion.
- Experience in the luxury market.
- Experience collaborating with vendors and consultants in the North America market.
- Effective communication and managerial skills.
- Willingness to travel approximately 35% of the time.
- Proficiency with Microsoft Office and AutoCAD.
Pay
The hiring range for this position is $160,000 – $172,920, dependent on relevant skills and experience. Management is also eligible for a bonus.