Manager Program Management- IT

About the role

The Manager Program Management- IT will lead a team of project managers to successfully deliver IT projects. Collaborate with IT leaders to implement and continuously improve Iterative and Agile project management practices that improve project outcomes. Maintain responsibility and accountability for successful delivery of projects that meet organizational goals and deliver business value. This is an on-site position located in Springfield, MO. Remote work is not an option for this role.

Responsibilities

• Lead a team of project managers to ensure successful delivery of IT projects to deliver business value across technology and business functions
• Develop a vision for improving the value created by the Program Management office by transforming and continuously improving services offered and implementing additional services that improve solution delivery
• Collaborate with solution delivery teams and leadership to implement, standardize and improve project management processes across the IT department
• Co-create and implement improvements and best practices that drive improved department outcomes (e.g., Agile, Lean, Dev Ops, etc.)
• Coach and advise project managers and teams on the best application, implementation and utilization of project management approaches such as Scrum, Kanban, Agile, Lean, and Iterative Waterfall within a fast-paced, high tech environment
• Coach project managers on how to improve soft-skills including facilitation, mediation, relationship-building, and improving team dynamics
• Support successful delivery of projects, programs and the portfolio by improving prioritization, estimation, planning, scheduling, slotting and resourcing of projects
• Maintain a broad knowledge of project management, solution delivery, quality assurance, hardware/infrastructure and IT operations practices such as Scrum, Kanban, Lean, SAFe, DevOps, ITIL, etc.
• Manage project management personnel, including work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivate employees to achieve peak productivity and performance.
• Identify and utilize the appropriate tools and techniques to manage programs and projects with varied characteristics, focusing on results over processes
• Partner with IT and functional