Manager, Professional Education & KOL Engagement

About the role

Kerr, a leader in dental innovation, is seeking a Manager, Professional Education & KOL Engagement to help shape how clinicians learn about, adopt, and succeed with our products. In this role, you will lead professional education initiatives and key opinion leader (KOL) engagement strategies that support product adoption, customer engagement, and portfolio growth. Working across Product Management, Marketing, Clinical Affairs, Sales, and R&D, you will transform clinical evidence, customer insights, and market trends into impactful educational experiences and engagement programs. This role is ideal for a collaborative, strategic professional who enjoys building strong relationships, driving commercial outcomes, and creating programs that elevate customer experience and clinical success.

What success looks like: Effective education programs that increase customer engagement and product adoption; strong partnerships with KOLs, educators, and clinical advocates; successful support of product launches and commercialization initiatives; high stakeholder satisfaction and measurable program performance; continuous improvement of educational and engagement strategies through customer feedback and data-driven insights.

Responsibilities

• Develop and execute professional education and KOL engagement strategies aligned with business and portfolio objectives.
• Design and deliver live, virtual, and on-demand educational programs that support customer learning, engagement, and product adoption.
• Lead learning management system (LMS) initiatives to enhance the effectiveness, accessibility, and scalability of education programs.
• Build and maintain relationships with key opinion leaders, clinical experts, educators, and industry influencers.
• Manage speaker programs, advisory boards, clinical roundtables, congress activities, and other professional engagement initiatives.
• Partner with Clinical Affairs to translate clinical research and evidence into relevant educational content and customer-facing programs.
• Collaborate with Product Management, Marketing, and Sales teams to support product launches and commercialization efforts.
• Gather and communicate customer, clinician, and market insights to inform product, education, and business strategies.
• Monitor program performance, evaluate outcomes, and identify opportunities for continuous improvement.
• Manage budgets, contracts, and compliance requirements related to education and engagement activities.

Requirements

• Bachelor's degree in Business, Marketing, Life Sciences, Healthcare, Education, or a related field.
• 5+ years of experience in professional education, professional affairs, product marketing, KOL engagement, healthcare marketing, medical education, or a related function.
• Experience within dental, medical device, healthcare, life sciences, or another regulated industry.
• Experience supporting product launches, commercialization efforts, or customer engagement programs.
• Experience partnering with cross-functional teams and external experts to achieve business objectives.
• Must reside within a commutable distance to both Brea, CA and Pomona, CA, as the office location will be relocated from Brea to Pomona in the near future. This is not a hybrid or remote opportunity and requires onsite presence 4 days per week.

Qualifications

• Advanced degree in a relevant field.
• Experience managing speaker programs, advisory boards, or professional education platforms.
• Experience working with learning management systems (LMS) and digital learning strategies.
• Global experience supporting customers, clinicians, or professional audiences across multiple regions.

Skills

• Ability to develop education strategies that support business goals and customer needs.
• Experience building trusted relationships with clinical experts, customers, and cross-functional stakeholders.
• Strong project management skills with the ability to lead multiple initiatives simultaneously.
• Excellent communication, presentation, and facilitation skills.
• Ability to translate customer and market insights into actionable recommendations.
• Strong analytical and problem-solving capabilities with a data-driven approach.
• Comfort working in a global, matrixed, and fast-paced environment.
• Continuous improvement mindset with a focus on delivering measurable business results.

Pay

$140,000 - $180,000. Actual compensation packages take into account a wide range of factors unique to each candidate, including geographic location, skill sets, relevant education and certifications, depth of experience, performance, and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role. The total compensation package may also include an annual performance bonus.

Benefits

• Medical, dental, and vision benefits
• 401K match
• Other applicable compensation plans

Schedule

Onsite presence required 4 days per week. Not a hybrid or remote opportunity. Office location is currently Brea, CA and will relocate to Pomona, CA in the near future; candidate must reside within a commutable distance to both locations.