Manager- Products & Marketing, Retail Business

About the role

As a Teller at Capital you are the face of the credit union. It's more than just processing financial transactions. It's building lasting relationships with members by providing exceptional service and identifying their financial needs.

Responsibilities

• Process a variety of member transactions accurately and efficiently, including deposits, withdrawals, loan payments, and cash advances
• Identify member needs and refer them to appropriate credit union products and services
• Maintain a professional and friendly demeanor while representing the credit union
• Balance cash drawer and reconcile transactions at the end of each shift
• Adhere to security procedures and maintain confidentiality of member information
• Cross-sell credit union products and services to meet sales goals
• Resolve member inquiries and concerns in a timely and professional manner