Manager, Product Management - US Card
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the posting: It's a description of product management roles at Capital One. Contains about the role (intro paragraphs). Responsibilities? It lists examples of open roles with descriptions (Workforce & Intelligent Routing, Card Customer Resiliency, Fraud Decisioning, Enterprise Document Management, Agent Servicing Platforms, Customer Assist Observability). Those are responsibilities? Could be considered responsibilities/duties. Also there is "Capital One Product Framework" describing key areas (Human Centered, Business Focused, etc.) maybe considered qualifications/skills. Then Basic Qualifications, Preferred Qualifications. Then Pay info (salary ranges by location). Benefits mention: "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits". Also mention performance based incentive compensation. Also mention eligibility etc. Schedule? Not mentioned. So we may include About the role, Responsibilities, Requirements (maybe Basic Qualifications), Qualifications (maybe Preferred Qualifications?), Skills (maybe the Product Framework areas), Benefits, Pay. Not Schedule.
We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, legal, accommodation, etc. Also remove duplicated lines, application instructions (like "No agencies please", "This role is expected to accept applications for a minimum of 5 business days.") Also remove cookie/navigation/legal etc.
We need to preserve all substantive information. So we need to include the intro paragraphs, the list of example roles with descriptions, the Product Framework bullet points (five key areas), Basic Qualifications, Preferred Qualifications, Pay (salary ranges by location), Benefits (health, financial, other benefits, incentive compensation). Also maybe mention "This role is also eligible to earn performance based incentive compensation". Also mention "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits". Also mention "Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level." That's benefits eligibility detail.
We must not include placeholder text like "commensurate with experience". Not present.
We must not invent or summarize away detail. So we need to keep the specifics.
We need to use for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to decide what goes into each section.
Section "About the role": could be the introductory paragraphs describing Product Management at Capital One, the mission, etc. Up to before the list of examples? Probably.
Section "Responsibilities": could be the bullet list of example roles and their descriptions. Each role description is a paragraph; we can treat each as a list item.
Section "Requirements": maybe Basic Qualifications.
Section "Qualifications": maybe Preferred Qualifications.
Section "Skills": maybe the Product Framework five key areas.
Section "Benefits": health, financial, other benefits, incentive compensation, eligibility note.
Section "Pay": salary ranges by location.
We must not include Schedule.
We need to ensure we don't create empty sections.
Now produce HTML fragment.
We must not include or . Just the fragment.
Let's craft.
First, About the role: combine the first few paragraphs up to "Here are just a few examples of our open Product Management roles:" maybe that is a transition to responsibilities. So About the role includes: "Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Join the engine room of Capital One’s customer experience. We are seeking strategic, technically-minded Product Managers to lead mission-critical platforms that power billions of interactions. From managing massive data ecosystems to building the interfaces our global agents use every day, you will drive the "under-the-hood" innovation that makes seamless banking possible. We have multiple openings across our specialized Customer Services & Strategy teams. While each role has a unique focus, they all share a common goal: building scalable, well-managed, and data-driven solutions."
That seems good.
Now Responsibilities: list each example role with its description. Use
- . Each li can contain maybe a for role title and then description.
We need to preserve all substantive information: include each role title and description.
List:
- Workforce & Intelligent Routing (Data): Architect the data products and publishing patterns that power enterprise-level routing and workforce insights.
- Card Customer Resiliency - Recoveries Offers: Our offer programs serve as the vital framework through which we empower customers to resolve outstanding balances, frequently by extending significant concessions to those facing the most acute financial pressures. With millions of individuals engaging with these programs annually, your work will directly impact a massive population, guiding them through periods of instability toward a future of sustainable credit health.
- Fraud Decisioning: Personal loans introduces a unique risk relative to credit cards in that personal loans are disbursed in one lump sum after approval. We are looking for a Product Manager to help us determine and build the right fraud detection and mitigation to provide a first-in-class frictionless experience for good customers, and prompt the right verification tool(s) to deter fraudsters when we see risk.
- Enterprise Document Management: Oversee the real-time ingestion and safeguarding of a 15-billion+ document ecosystem, ensuring high-stakes data is handled with precision.
- Agent Servicing Platforms: Build collaborative, reusable tools that optimize the experience for both our software developers and frontline agents. Direct the product strategy for frontline customer servicing agent empowerment, performance management, and coaching capabilities on our quality assurance platform.
- Customer Assist Observability: Step into the cutting-edge world of Autonomous AI as the Product Manager for a product which focuses on Alerting, Traceability, Logging, Automated controls, and System observability. In this role, you will spearhead our strategy for system safety, automated controls, and robust observability, partnering cross-functionally to build scalable, technology-driven architectures that deploy real-time alerts, ensure compliance, and drastically reduce incident recovery times.
We'll put each as
- .
Now Requirements: Basic Qualifications paragraph. It's a bit long. We'll put as
maybe.
Basic Qualifications: "Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience"
We'll keep that.
Now Qualifications: Preferred Qualifications: "Experience translating business strategy and analysis into consumer facing digital products" Also note: "At this time, Capital One will not sponsor a new applicant for employment authorization for this position". That's a restriction but maybe part of qualifications? It's a note about sponsorship. Could be included under Qualifications or maybe as a note. Since it's substantive, we should include. Perhaps under Qualifications as a note.
We'll put Preferred Qualifications as
with that sentence, and also include the sponsorship note as separate
maybe.
But we need to use
- for any list of duties/requirements/benefits. For qualifications, it's not a list but a paragraph; we can use
.
Now Skills: Capital One Product Framework five key areas. We'll list as
- each.
List:
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Now Benefits: paragraph about comprehensive benefits, incentive compensation, eligibility varies.
We'll combine: "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level."
We'll put as
maybe.
Now Pay: salary ranges by location. We'll present as
- each location with range.
List:
- Chicago, IL: $149,800 - $171,000 for Manager, Product Management
- McLean, VA: $164,800 - $188,100 for Manager, Product Management
- New York, NY: $179,700 - $205,100 for Manager, Product Management
- Richmond, VA: $149,800 - $171,000 for Manager, Product Management
- Note: Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
We could include the note as a
after list.
Now ensure we didn't include any boilerplate like EEO, legal, accommodation, etc. We removed those.
Check for any duplicated lines: we haven't repeated.
Now produce HTML.
We need to wrap sections with
headings.
Order: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay.
Let's craft.
Be careful to escape any HTML special characters like ampersand? Not needed.
We'll output:
About the role
...
Responsibilities
- ...
...
Requirements
...
Qualifications
Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Skills
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
...
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Pay
- Chicago, IL: $149,800 - $171,000 for Manager, Product Management
- McLean, VA: $164,800 - $188,100 for Manager, Product Management
- New York, NY: $179,700 - $205,100 for Manager, Product Management
- Richmond, VA: $149,800 - $171,000 for Manager, Product Management
Candidates hired to work in other locations will be subject
- for any list of duties/requirements/benefits. Use
for prose. We need to decide what goes into each section. Section "About the role": could be the introductory paragraphs describing Product Management at Capital One, the mission, etc. Up to before the list of examples? Probably. Section "Responsibilities": could be the bullet list of example roles and their descriptions. Each role description is a paragraph; we can treat each as a list item. Section "Requirements": maybe Basic Qualifications. Section "Qualifications": maybe Preferred Qualifications. Section "Skills": maybe the Product Framework five key areas. Section "Benefits": health, financial, other benefits, incentive compensation, eligibility note. Section "Pay": salary ranges by location. We must not include Schedule. We need to ensure we don't create empty sections. Now produce HTML fragment. We must not include or . Just the fragment. Let's craft. First, About the role: combine the first few paragraphs up to "Here are just a few examples of our open Product Management roles:" maybe that is a transition to responsibilities. So About the role includes: "Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Join the engine room of Capital One’s customer experience. We are seeking strategic, technically-minded Product Managers to lead mission-critical platforms that power billions of interactions. From managing massive data ecosystems to building the interfaces our global agents use every day, you will drive the "under-the-hood" innovation that makes seamless banking possible. We have multiple openings across our specialized Customer Services & Strategy teams. While each role has a unique focus, they all share a common goal: building scalable, well-managed, and data-driven solutions." That seems good. Now Responsibilities: list each example role with its description. Use
- . Each li can contain maybe a for role title and then description.
We need to preserve all substantive information: include each role title and description.
List:
- Workforce & Intelligent Routing (Data): Architect the data products and publishing patterns that power enterprise-level routing and workforce insights.
- Card Customer Resiliency - Recoveries Offers: Our offer programs serve as the vital framework through which we empower customers to resolve outstanding balances, frequently by extending significant concessions to those facing the most acute financial pressures. With millions of individuals engaging with these programs annually, your work will directly impact a massive population, guiding them through periods of instability toward a future of sustainable credit health.
- Fraud Decisioning: Personal loans introduces a unique risk relative to credit cards in that personal loans are disbursed in one lump sum after approval. We are looking for a Product Manager to help us determine and build the right fraud detection and mitigation to provide a first-in-class frictionless experience for good customers, and prompt the right verification tool(s) to deter fraudsters when we see risk.
- Enterprise Document Management: Oversee the real-time ingestion and safeguarding of a 15-billion+ document ecosystem, ensuring high-stakes data is handled with precision.
- Agent Servicing Platforms: Build collaborative, reusable tools that optimize the experience for both our software developers and frontline agents. Direct the product strategy for frontline customer servicing agent empowerment, performance management, and coaching capabilities on our quality assurance platform.
- Customer Assist Observability: Step into the cutting-edge world of Autonomous AI as the Product Manager for a product which focuses on Alerting, Traceability, Logging, Automated controls, and System observability. In this role, you will spearhead our strategy for system safety, automated controls, and robust observability, partnering cross-functionally to build scalable, technology-driven architectures that deploy real-time alerts, ensure compliance, and drastically reduce incident recovery times.
We'll put each as
- . Now Requirements: Basic Qualifications paragraph. It's a bit long. We'll put as
maybe. Basic Qualifications: "Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and at least 3 years of Product Management experience" We'll keep that. Now Qualifications: Preferred Qualifications: "Experience translating business strategy and analysis into consumer facing digital products" Also note: "At this time, Capital One will not sponsor a new applicant for employment authorization for this position". That's a restriction but maybe part of qualifications? It's a note about sponsorship. Could be included under Qualifications or maybe as a note. Since it's substantive, we should include. Perhaps under Qualifications as a note. We'll put Preferred Qualifications as
with that sentence, and also include the sponsorship note as separate
maybe. But we need to use
- for any list of duties/requirements/benefits. For qualifications, it's not a list but a paragraph; we can use
. Now Skills: Capital One Product Framework five key areas. We'll list as
- each.
List:
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Now Benefits: paragraph about comprehensive benefits, incentive compensation, eligibility varies.
We'll combine: "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level."
We'll put as
maybe. Now Pay: salary ranges by location. We'll present as
- each location with range.
List:
- Chicago, IL: $149,800 - $171,000 for Manager, Product Management
- McLean, VA: $164,800 - $188,100 for Manager, Product Management
- New York, NY: $179,700 - $205,100 for Manager, Product Management
- Richmond, VA: $149,800 - $171,000 for Manager, Product Management
- Note: Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
We could include the note as a
after list. Now ensure we didn't include any boilerplate like EEO, legal, accommodation, etc. We removed those. Check for any duplicated lines: we haven't repeated. Now produce HTML. We need to wrap sections with
headings. Order: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Let's craft. Be careful to escape any HTML special characters like ampersand? Not needed. We'll output:
About the role
...
Responsibilities
- ... ...
Requirements
...
Qualifications
Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Skills
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions ...
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
Pay
- Chicago, IL: $149,800 - $171,000 for Manager, Product Management
- McLean, VA: $164,800 - $188,100 for Manager, Product Management
- New York, NY: $179,700 - $205,100 for Manager, Product Management
- Richmond, VA: $149,800 - $171,000 for Manager, Product Management
Candidates hired to work in other locations will be subject
- each location with range.
List:
- Chicago, IL: $149,800 - $171,000 for Manager, Product Management
- McLean, VA: $164,800 - $188,100 for Manager, Product Management
- New York, NY: $179,700 - $205,100 for Manager, Product Management
- Richmond, VA: $149,800 - $171,000 for Manager, Product Management
- Note: Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
We could include the note as a
- each.
List:
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Now Benefits: paragraph about comprehensive benefits, incentive compensation, eligibility varies.
We'll combine: "Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level."
We'll put as
- . Now Requirements: Basic Qualifications paragraph. It's a bit long. We'll put as
- . Each li can contain maybe a for role title and then description.
We need to preserve all substantive information: include each role title and description.
List:
- Workforce & Intelligent Routing (Data): Architect the data products and publishing patterns that power enterprise-level routing and workforce insights.
- Card Customer Resiliency - Recoveries Offers: Our offer programs serve as the vital framework through which we empower customers to resolve outstanding balances, frequently by extending significant concessions to those facing the most acute financial pressures. With millions of individuals engaging with these programs annually, your work will directly impact a massive population, guiding them through periods of instability toward a future of sustainable credit health.
- Fraud Decisioning: Personal loans introduces a unique risk relative to credit cards in that personal loans are disbursed in one lump sum after approval. We are looking for a Product Manager to help us determine and build the right fraud detection and mitigation to provide a first-in-class frictionless experience for good customers, and prompt the right verification tool(s) to deter fraudsters when we see risk.
- Enterprise Document Management: Oversee the real-time ingestion and safeguarding of a 15-billion+ document ecosystem, ensuring high-stakes data is handled with precision.
- Agent Servicing Platforms: Build collaborative, reusable tools that optimize the experience for both our software developers and frontline agents. Direct the product strategy for frontline customer servicing agent empowerment, performance management, and coaching capabilities on our quality assurance platform.
- Customer Assist Observability: Step into the cutting-edge world of Autonomous AI as the Product Manager for a product which focuses on Alerting, Traceability, Logging, Automated controls, and System observability. In this role, you will spearhead our strategy for system safety, automated controls, and robust observability, partnering cross-functionally to build scalable, technology-driven architectures that deploy real-time alerts, ensure compliance, and drastically reduce incident recovery times.
We'll put each as