Manager, Product Management
About Tekion
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises, and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers, and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever.
Tekion employs close to 3,000 people across North America, Asia, and Europe.
Key Role & Responsibilities
Own product vision, strategy, and roadmap execution for your areas of the Parts Management and AI module, with accountability for customer outcomes and business impact in alignment with company goals and the broader Fixed Operations roadmap.
Lead, mentor, and grow Product Managers by setting clear goals, providing regular coaching, and building product judgment and execution skills across the team.
Lead complex product initiatives spanning multiple Parts product areas, partnering directly with executive stakeholders and enterprise customers on strategic initiatives and go-live readiness.
Write BRDs and PRDs and drive features, including AI-native solutions, from concept through launch, including prioritization, execution oversight, and tracking adoption and outcomes post-launch.
Collaborate with senior product leaders to shape the roadmap and translate customer pain points into actionable requirements and user stories.
Conduct discovery with dealership users, field teams, and implementation specialists, including on-site dealer visits, to uncover gaps and opportunities for improvement.
Use a data-driven approach to define success metrics, prioritize enhancements, and guide decisions that create measurable business impact.
Drive cross-functional execution across Engineering, Design, QA, Professional Services, Sales, Customer Success, and GTM to ensure smooth development, testing, and release.
Support implementation teams and handle customer escalations with responsiveness, clarity, and accountability.
Build scalable, intuitive experiences that support high-volume parts operations, including multi-warehouse inventory workflows.
Stay current on trends in wholesale distribution, logistics, and AI to help inform product strategy.
Basic Qualifications
8+ years of experience in product management, ideally in B2B SaaS, with a track record of leading successful product initiatives.
Experience in supply chain, logistics, inventory management, catalog management, order management, or order fulfillment, including experience building AI-native solutions.
2+ years of experience leading teams with direct people management responsibility.
Proven experience managing cross-functional teams and driving product strategy from concept through delivery.
Strong analytical skills and ability to translate market and customer insights into actionable product plans.
Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Familiarity with Scrum/Agile methodologies and modern product development tools, including AI tools.
Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA preferred.
Preferred Qualifications
Experience in program management, business analysis, or implementation roles.
Experience with automotive retail or franchise dealership operations.
Experience with automotive dealership systems, including DMS, ERP tools, warehouse management, or order fulfillment platforms.
Strong customer mindset with the ability to thrive in a dynamic, high-growth environment.
Accountable, curious, and proactive approach to understanding user needs and business goals.