MANAGER - PRODUCT INTEGRITY

Key Responsibilities

• Stand for the 5-star standard across all NPD programs—raising flags early and challenging Engineering, Product Development, Marketing when trajectories fall short.
• Maintain a clear view of possible and real risk across the NPD portfolio and escalate when a product is not on track to hit the 5-star threshold at launch.
• Bring a structured, evidence-based perspective to every build review—proposing specific, actionable improvements.
• Drive Pre-MP VEGA Hacks—running structured hack sessions to identify and resolve quality and consumer experience issues before mass production lock.
• Own the quality and completeness of DFMEA ahead of TRA, ensuring all design failure modes are identified, assessed, and have credible mitigation actions in place before the gate.
• Challenge Engineering to ensure DFMEAs reflect real-world consumer use, not just theoretical design intent—pushing for rigour and depth, not box-ticking.
• Partner with Engineering, Testing and external test labs to ensure safety testing is planned, executed, and closed out on time, with issues escalated and resolved before they become programme blockers.
• Track open DFMEA actions through to closure, ensuring nothing is carried forward into TRA without a clear resolution plan and owner.

Required

• 5+ years of experience in product quality, product development, or a related engineering or consumer insights function—ideally within consumer electronics or home appliances.
• Familiarity with safety testing, regulatory standards, and certification processes across at least one major market (e.g. US, EU, UK).
• Analytical and data-literate—comfortable working with IHUT data, building structured outputs, and translating findings into engineering recommendations.
• Confident communicator who can challenge peers and senior stakeholders constructively, with evidence rather than opinion.
• Detail-oriented and structured, with the ability to manage multiple NPD programs simultaneously without dropping quality rigour on any of them.

Strongly Preferred

• Hands-on experience leading or contributing to VEGA hack sessions or equivalent structured pre-production quality events.
• Experience building or applying predictive quality models from consumer research or IHUT data.
• Claims development experience, with an understanding of substantiation requirements and the interface between testing, legal, and marketing.
• Multi-market regulatory knowledge across consumer electronics or home appliance categories.