Manager, Process Manager- Global Payment Network

Responsibilities

• Collaborate with the business owner to build roadmaps through forecasting grounded in capacity planning, high-level estimates of work and target dates
• Harmonize competing priorities into a single, unified and actionable path forward by working with multiple stakeholders
• Facilitate the intake process for new work entering the portfolio, ensuring the work is aligned to goals and has clearly defined scope and value
• Adhere to Enterprise & GPN governance during intake, ensuring strong risk management, operational excellence, and transparent decision-making
• Provide portfolio metrics, providing actionable insights to drive strategic decision making
• Facilitate the prioritization of the Product Area / Family backlog in adherence to the GPN Portfolio Management standards

Requirements

• Excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Qualifications

• Bachelor’s Degree or Military experience
• At least 2 years of experience in Process management
• At least 2 years of Jira experience

Preferred Qualifications

• 4+ years of Product, Business or Technical experience
• 3+ years of experience in Process management

Pay

Salaries for this role vary by location and are listed below:

• Chicago, IL: $122,100 - $139,400 for Manager, Process Management
• Mclean, VA: $134,400 - $153,300 for Manager, Process Management
• Richmond, VA: $122,100 - $139,400 for Manager, Process Management
• Riverwoods, IL: $122,100 - $139,400 for Manager, Process Management

Schedule

This role is expected to accept applications for a minimum of 5 business days.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.