Manager Practice Management TMCOne Rita Rance

About the Role

Manages daily operations of medical practice for TMC HealthCare’s physician practices, overseeing operations, staffing, patient flow, budgets, and efficiency.

Responsibilities

• Manages and supervises staff; interviews, hires, and trains; evaluates employee performance; addresses performance problems; delegates work assignments effectively.
• Reviews profit/loss statements and makes recommendations on budget resource allocations and financial decisions; ensures all financial transactions are properly executed and recorded.
• Serves as liaison for physicians with administrative issues; resolves employee disputes and patient complaints.
• Ensures records, logs, files, and databases are maintained in accordance with organizational and industry standards, and ensures adherence to state and federal policies, procedures, rules, and regulations.
• Manages budget development and monitors monthly expense and revenue reports to achieve established targets; makes recommendations for capital expenditures and investment plans.
• Assists in daily activities to ensure continued operations at a site when necessary.
• Ensures courteous treatment of all patients, family members, and office visitors by staff.
• Monitors patient flow and participates in the development and execution of marketing activities to support assigned practice(s); ensures efficiency of operation.
• Develops contingency plans and responds to unforeseen circumstances utilizing planned resources.
• Participates in preparedness and response to external agencies (e.g., JCAHO, Department of Health Services, Medicare) and assists with annual staffing evaluation and quality improvement evaluations.
• Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication.
• Adheres to TMC organizational and department-specific safety, confidentiality, values, policies, and standards.
• Performs related duties as assigned.

Requirements

• Bachelor’s degree in business management, finance, accounting, or related field preferred.
• Five (5) years of physician practice experience, preferably two (2) years in a managerial or supervisory role.

Skills

• Knowledge of management theory, practices, and tools (preferably within the hospital or healthcare industry).
• Knowledge of federal and state requirements related to medical insurance and Medicare/Medicaid.
• Skill in budget management, compiling statistics, composing letters and reports.
• Proficiency in computer applications such as basic computer functionality, PC file and folder management, Word, Excel, Outlook, PowerPoint, and presentation skills.
• Ability to read and interpret documents, contracts, proposals, and related legislation.
• Ability to prepare detailed reports and correspondence.
• Ability to speak effectively before groups of employees or customers.
• Ability to calculate figures and compute rates, ratios, and percentages; draw and interpret bar graphs; apply basic algebraic concepts.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
• Ability to present information effectively and respond to questions from managers, clients, customers, and the public.