Manager, People Technology & Analytics

About the role

Ro is a direct-to-patient healthcare company focused on providing convenient, end-to-end healthcare services. The company offers nationwide telehealth, labs, and pharmacy services through its vertically integrated platform. Since 2017, Ro has supported millions of patients across the U.S., including those living in primary care deserts. Ro is recognized as a top workplace in various categories, earning numerous honors from Fortune, Great Place to Work, and PEOPLE.

Responsibilities

• Own the People technology ecosystem, ensuring systems are scalable, connected, and aligned with business needs
• Manage organizational data structures, including entities, departments, job codes, and reporting hierarchies
• Design and oversee People systems architecture and data flows across HR platforms, ensuring accurate and reliable integrations
• Create and maintain People reporting, dashboards, and workforce analytics to support operational and executive decision-making
• Analyze workforce data to identify trends, correlations, risks, and opportunities, and translate findings into actionable insights and recommendations
• Partner cross-functionally with HR, IT, Payroll, Finance, and business leaders to align on systems strategy, data governance, reporting logic, and workforce metrics
• Ensure data accuracy, consistency, integrity, and security across People systems and downstream reporting environments through audits, validation, and reconciliation processes
• Identify opportunities to streamline processes, automate workflows, and improve reporting infrastructure, including leveraging AI and automation tools
• Oversee HR technology enhancements, integrations, and vendor partnerships, partnering with external consultants where appropriate for technical configuration work
• Train and support stakeholders on People systems, reporting, and data interpretation, building scalable self-service reporting capabilities where possible
• Identify complex system and data issues, recommend solutions, and drive resolution end-to-end

Requirements

5–7+ years of experience in People Technology, HRIS, People Analytics, or related roles, including experience supporting and optimizing HR systems ecosystems

Strong experience with People reporting, workforce analytics, and dashboard development

Experience managing HRIS integrations, APIs, data feeds, and cross-system data flows

Proven ability to translate business needs into scalable systems, reporting, and analytics solutions

Proficiency in Excel and BI tools (e.g., Looker, Snowflake, Hex, Cognos BI, Tableau, etc.)

Experience analyzing workforce data and translating insights into clear recommendations and business actions

Strong systems-thinking and problem-solving capabilities, with the ability to identify root causes and improve processes holistically

Excellent communication and stakeholder management skills, with the ability to influence and drive alignment across cross-functional teams

Ability to operate effectively in a fast-paced, high-growth environment with a high degree of ownership and adaptability

Experience leveraging automation and/or AI tools to improve workflows, reporting, or operational efficiency (preferred)

Experience with UKG or comparable HRIS platforms strongly preferred

Qualifications

Master's degree in Business Administration, Information Systems, Human Resources, or a related field

Professional certifications in HRIS, People Analytics, or related fields (e.g., SHRM-CP, PHR, SPHR, GPHR)

Experience with UKG or similar HRIS platforms

Experience with BI tools such as Looker, Snowflake, Hex, Cognos BI, Tableau, etc.

Skills

• Systems Thinking
• Data Analysis
• Reporting and Dashboard Development
• BI Tools Proficiency
• Automation and AI Tools Experience
• HRIS Integration and Management
• Data Governance and Integrity

Benefits

• Full medical, dental, and vision insurance + OneMedical membership
• 401(k) with company match
• Healthcare and Dependent Care FSA
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness

Pay

The target base salary for this position ranges from $115,600 - $145,500, in addition to a competitive equity and benefits package (as applicable).

Schedule

Ro supports flexible working arrangements, including remote work options. For Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).