Manager, People Services

About the role

The Manager, People Services Expert is accountable for leading and implementing the human capital strategy in our business units. They are responsible for providing strategic HR support and guidance to our organization, working closely with department leaders to ensure effective HR solutions and initiatives that align with business objectives.

Responsibilities

• Set objectives and expectations for self and business partners, driving accountability for results
• Create and maintain a management process for progressing work activities
• Identify and work towards key priorities through executing our human capital strategy
• Develop and implement retention strategies to impact patient care
• Serve as a trusted advisor/coach to leaders, providing guidance on HR initiatives and partnering with them to develop and implement HR strategies that support business objectives
• Collaborate with operational leaders to identify and address employee development needs, including training, coaching, and performance management
• Collaborate with leaders to identify critical roles and develop succession plans for key positions
• Identify high potential employees and create development plans to prepare them for future leadership roles
• Maintain a broad, strategic perspective while identifying and focusing on crucial details
• Build and maintain strong relationships with employees at all levels, fostering a positive and inclusive work environment
• Drive accountability with partners in the Village on how to lead the DaVita Way as appropriate for their roles
• Accountable to employee engagement scores with a clear action plan to drive results
• Monitor and track progress of key talent actions within the business
• Conduct regular HR data analysis to identify trends, issues, and opportunities for improvement, and develop appropriate action plans
• Stay up-to-date with HR trends and best practices, recommending and implementing innovative solutions to enhance HR processes and practices
• Translate broader goals and objectives into measurable deliverables and achieve results
• Lead the Davita Way
• Collaborate with leaders to define the need for change and identify the desired outcomes
• Develop change management plans including communication strategies, training programs, and stakeholder engagement plans
• Implement communication plans to effectively communicate the change to all teammates
• Influence and communicate using strong interpersonal skills and emotional intelligence to influence decision-making and gain buy-in from stakeholders
• Present data, insights, and recommendations to support the why behind initiatives
• Build commitment with stakeholders to create a shared vision and drive organizational change

Qualifications

• Bachelor’s degree required
• Human Resources certification (PHR or SPHR) preferred
• Current driver’s license in state of residence and insurable driving record required
• Minimum of 5 years’ hands-on human resources experience as a human resource business partner
• Minimum of 3 years’ experience as human resources manager strongly preferred; experience in large (1000+) company preferred
• Proficient in MS Word, Excel, PowerPoint, Teams, and Outlook

Skills

• Strong understanding of HR practices
• Excellent communication and interpersonal skills
• Proven ability to build strong relationships
• Experience leading multi-site human capital strategy
• Experience coaching leaders (manager and above)
• Experience identifying and driving Key Performance Indicators

Benefits

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Pay

The Salary Range for the role is $85,000.00 - $135,000.00/year. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Schedule

Available for moderate travel (25%-50% overnight)