Manager, People Services

About the role

The Manager, People Services Expert leads and implements the human capital strategy in business units, coaches managers and above-level teammates up to executive leaders, and provides strategic HR support and guidance to the organization.

Responsibilities

• Set objectives and expectations for self and business partners, driving accountability for results.
• Create and maintain a management process for progressing work activities.
• Identify and work towards key priorities through executing the human capital strategy.
• Develop and implement retention strategies to impact patient care.
• Serve as a trusted advisor/coach to leaders, providing guidance on HR initiatives and partnering with them to develop and implement HR strategies that support business objectives.
• Collaborate with operational leaders to identify and address employee development needs, including training, coaching, and performance management.
• Collaborate with leaders to identify critical roles and develop succession plans for key positions.
• Identify high potential employees and create development plans to prepare them for future leadership roles.
• Monitor and track progress of key talent actions within the business.
• Conduct regular HR data analysis to identify trends, issues, and opportunities for improvement, and develop appropriate action plans.
• Stay up-to-date with HR trends and best practices, recommending and implementing innovative solutions to enhance HR processes and practices.
• Translate broader goals and objectives into measurable deliverables and achieve results.
• Lead the Davita Way by building and maintaining strong relationships with employees at all levels, fostering a positive and inclusive work environment.
• Drive accountability with partners in the Village on how to lead the DaVita Way as appropriate for their roles.
• Accountable to employee engagement scores with a clear action plan to drive results.
• Collaborate with leaders to define the need for change and identify the desired outcomes.
• Develop change management plans including communication strategies, training programs, and stakeholder engagement plans.
• Implement communication plans to effectively communicate the change to all teammates.
• Influence and communicate using strong interpersonal skills and emotional intelligence to influence decision-making and gain buy-in from stakeholders.
• Present data, insights, and recommendations to support the why behind initiatives.
• Build commitment with stakeholders to create a shared vision and drive organizational change.

Requirements

• Bachelor’s degree required, MBA preferred.
• Current driver’s license in state of residence and insurable driving record required.
• Minimum of 5 years’ hands-on human resources experience as a human resource business partner.
• Minimum of 3 years’ experience as human resources manager strongly preferred; experience in large (1000+) company preferred.
• Proficient in MS Word, Excel, PowerPoint, Teams, and Outlook.

Qualifications

• Previous experience leading multi-site human capital strategy.
• Experience coaching leaders (managers and above).
• Experience identifying and committed to driving key performance indicators.

Skills

• Strong understanding of HR practices.
• Excellent communication and interpersonal skills.
• Proven ability to build strong relationships.

Benefits

Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.

Support for you and your family: Family resources, EAP counseling sessions, access to Headspace®, backup child and elder care, maternity/paternity leave, and more.

Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Pay

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience.

Schedule

Available for moderate travel (25%-50% overnight).