Manager, People Operations

About the role

This role is genuinely rare. It sits at the intersection of HR operations and global payroll in a way that most managers at this level never get real exposure to. ZeroFox is in the middle of building out its People function with intention — we're migrating to a new HRIS platform, moving payroll under HR for the first time, and managing a footprint that spans 10 countries across four different employment frameworks. The person we're hiring isn't stepping into a finished machine. They're helping design it.

Responsibilities

• Work side by side with the accounting team on payroll processing, tax compliance, and employee expense report management — reviewing submissions, coordinating approvals, and ensuring timely payment.
• Manage global benefits administration across the US, Chile, India, UK, and EOR countries; compliance program management across federal, state, and multi-country requirements.
• Own HRIS ownership as we migrate to Rippling; manage leave program management; and vendor relationship management across our benefits broker network and HR tech stack.

Requirements

• 5+ years of progressive HR operations experience with direct, accountable exposure to payroll management — not just adjacency to it.
• Hands-on global or multi-state payroll processing experience: you've been responsible for the output, not just informed of it.
• Experience managing an employee expense report process end to end — reviewing submissions, coordinating approvals, and ensuring timely payment in partnership with Accounting.
• Working knowledge of US benefits administration: open enrollment, FMLA, ADA accommodations, 401(k), HSA, and state-mandated leave programs across multiple jurisdictions.
• HRIS proficiency — experience managing a platform migration or implementation, not just day-to-day use.
• Strong command of US employment law (FLSA, FMLA, EEO, ERISA, NLRA, ADA) and comfort navigating multi-country compliance requirements.
• Excel and data skills strong enough to build and audit payroll reconciliations and benefits reports independently.
• Bachelor's degree in HR, Business, or a related field, or equivalent practical experience.
• Ripling experience — we're migrating to Ripling and familiarity would accelerate your ramp.
• Familiarity with EOR employment models (GoGlobal, Deel, or similar) — we use them across several countries.
• PHIR, SHRM-CP, or CPP (Certified Payroll Professional) certification.
• Multi-country benefits administration experience outside the US — our footprint spans Chile, India, UK, and several EOR countries.