Manager People Operations

Job Summary

Oversees and delivers the human resources needs for assigned community or group of business units. Represents Human Resources as a member of the community leadership team. Provides HR expertise to senior leaders in the assigned community or group. Provides leadership and guidance to HR Business Partner Organization colleagues. Translates thorough knowledge of healthcare into HR best practices for the clients, focusing on organizational development, change management, leadership development, succession planning, operational effectiveness, and labor and caregiver relations. Aligns Human Resources solutions with PeaceHealth's organizational strategies, key objectives, mission and values. Functions as a working manager, maintaining a portfolio of divisional assignments.

About the Role

Full Time, 1.00 FTE, Day position. PeaceHealth is seeking a Manager People Operations.

Essential Functions

• Manages HR operations to ensure effective delivery of responsibilities within the assigned community or group.
• Supervises assigned staff; duties include hire, train, mentor, coach, corrective actions, maintenance of work schedules, authorizing time off requests, and conducting performance assessments.
• Serves as the main HR contact for senior level leaders for the assigned community or group on human resources related initiatives.
• Develops and implements strategic priorities that support mission, operational and department goals.
• PARTNERS WITH ASSIGNED LEADERS AND HR BUSINESS PARTNERS TO MANAGE POSITIVE EMPLOYEE RELATIONS AND TRAINING NEEDS.
• Identifies and assesses the leadership, caregiver and team skills, competencies and structures needed to deliver on strategies; consults with leaders on how to develop and/or realign to meet those capabilities; and monitors progress to goals.
• Provides guidance, coaching and training on a variety of HR related topics.
• Applies analytics and metrics to drive sound recommendations and solutions.
• WORKS WITH PEOPLE AND CULTURE LEADERSHIP TO ASSIST IN THE DEVELOPMENT OF POLICIES, PROCEDURES, AND ENHANCEMENTS TO THE DELIVERY OF SERVICES, AND OPERATIONS OF THE HR PARTNER ORGANIZATION.
• ASSURES CONSISTENT IMPLEMENTATION OF SYSTEM SERVICE INITIATIVE AND PROGRAMS WHILE MAINTAINING REGULATORY COMPLIANCE.
• PROVIDES CONSULTATION ON COMPLEX CAREGIVER AND LABOR RELATIONS ISSUES.
• CONDUCTS INVESTIGATIONS WHEN APPROPRIATE AND MAKES RECOMMENDATIONS TO SUPPORT EMPLOYMENT-RELATED DECISIONS.
• SERVES AS THE LOCAL CHAMPION, OVERSEES COMMUNITY-BASED ACTIVITIES AND MONITORS THE TEAM’S ROLE IN FACILITATING DIALOGUE, TRAINING, MONITORING AND RECOGNITION OF ORGANIZATIONAL CULTURE AND STRATEGIES.
• PREPARES AND DELIVERS APPROPRIATE COMMUNICATIONS AND PRESENTATIONS TO LEADERS AND CAREGIVERS ON NEW POLICIES, PROCEDURES, AND HR PRACTICES.
• COLLABORATES FOR APPROPRIATE OUTCOMES WITH LEADERSHIP, CENTERS OF EXPERTISE AND THE HR SERVICE CENTER WHICH BALANCE CAREGIVER NEEDS, POLICIES, PROCEDURES, COMPLIANCE WITH REGULATORY STANDARDS AND PEACEHEALTH'S MISSION, VALUES, AND STRATEGIES.
• PARTICIPATES IN LABOR NEGOTIATIONS, MEDIATIONS, ARBITRATIONS, AND COLLECTIVE BARGAINING AGREEMENTS AS REQUIRED.
• SERVES AS POINT OF CONTACT FOR MANAGING LABOR CONTRACT ADMINISTRATION INCLUDING GRIEVANCES, CONTRACT INTERPRETATION AND UNION REPRESENTATIVE INTERACTION.
• PERFORMS OTHER DUTIES AS ASSIGNED.

  Qualifications

  • Education: Bachelor's Degree Required: Human Resources or related field. Master's Degree Preferred: Human Resources or related field.
  • Experience: Minimum of 7 years Required: human resource experience, preferably in the healthcare industry, which includes previous experience in an HR Partner role. Minimum of 2 years Required: Leadership experience. Preferred: Previous experience and proficiency in HRIS systems.
  • Credentials: Preferred: PHR/SHRM-CP or SPHR/SHRM-SCP.
  • Skills: Ability to deliver financial results for areas of accountability. Strong skills in mediation, conflict resolution and investigations. Excellent interpersonal skills with the ability to cultivate relationships, rapport, credibility and partnerships across all levels of the organization. Excellent communication skills, including verbal, written and presentation. Solid analytical skills with the ability to identify, utilize and interpret workforce related metrics. Advanced skills in MS Office applications (Word, Excel, Outlook, PowerPoint and Visio). Mediation and conflict resolutions skills. Solid knowledge of regulatory compliance, federal and state laws with a working knowledge of multiple human resource disciplines. Solid knowledge in the area of employee and labor relations. Knowledge of operations within the healthcare industry. Knowledge of organization and team dynamics and methods to enhance these areas.

  Pay

  $116,000 – $174,000

  Benefits

  • Full medical/dental/vision coverage.
  • 403b retirement plan employer base and matching contributions.
  • Paid time off.
  • Employer-paid life and disability insurance with additional buyup coverage options.
  • Tuition and continuing education reimbursement.
  • Wellness benefits.
  • Expanded EAP and mental health program.

  Equal Opportunity Employer

  EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.