Manager Patient Care Services- Inpatient Rehab

About the role

Oversee the daily operation of assigned unit(s) to ensure high-quality, compassionate, and efficient patient care. Lead and develop staff, manage budgets, ensure regulatory compliance, and collaborate with a multidisciplinary team to optimize patient outcomes and satisfaction.

Responsibilities

• Maintain operational responsibility for nursing and health care services on the unit.
• Promote positive customer relations with physicians, patients, families, visitors, and employees.
• Follow up on complaints and provide feedback.
• Monitor levels of patient, staff, and physician satisfaction.
• Promote collaboration regarding patient care issues with various staff levels and disciplines.
• Ensure staff participation in orientation, mandatory and continuing education programs, and other staff development opportunities in collaboration with the leadership team and Education Staff.
• Plan unit conferences, educational endeavors, and in-service meetings for staff.
• Ensure quality and appropriateness of care is maintained, monitored, and relevant action plans are developed and implemented.
• Utilize objective measurement tools to evaluate the quality of nursing care delivered to patients.
• Assure appropriate delegation and supervision of patient care.
• Assist with implementation, maintenance, and monitoring of capital needs and operating budgets for patient care services area.
• Responsible for human resource management, including interviewing, selecting, orienting, precepting, scheduling, assessing educational skills, coaching, counseling, disciplining, and evaluation of staff.
• Analyze, monitor, and implement appropriate customer service techniques on assigned unit.
• Maintain optimal nursing practice through planned and continuous professional growth and development, seeking new learning experiences and staying current with trends in nursing care practices and management methods.
• Maintain regulatory readiness.
• Perform other duties as required or requested.

Requirements

• Bachelor’s degree in nursing with a minimum of 3 years nursing-related experience OR associate’s degree with 5 years of nursing-related experience.
• Licensed as a Registered Nurse to practice nursing in Michigan.
• BLS Certification.

Qualifications (Preferred)

• Master’s degree in a related program.
• A minimum of 2 years’ leadership experience.
• ACLS Certification.

Schedule

Full-time, 80 hours per pay period.

• Daily work times: 7:00 AM – 3:30 PM.
• On-call: No.
• Weekends: No.