Manager Patient Care Services Cath Lab

Position Summary

Has responsibility for 24-hour accountability for the management of assigned patient care unit(s)/function(s). In this capacity, will accomplish the mission and vision of McLaren Greater Lansing through effective utilization of all resources, constantly striving to increase quality patient care and maintain a high degree of patient satisfaction.

Essential Functions and Responsibilities

• Ensures a process is in place for the establishment of standards of performance, quality improvement and care delivery model for their areas of responsibility.
• Maintains and enhances communication channels.
• Facilitates high performance from staff.
• Determines and coordinates departmental needs and operations regarding schedules and staffing patterns.
• Responsible for establishing and meeting productivity benchmarks.
• Develops, interprets, administers and communicates department policies, procedures, protocols and regulations.
• Analyses, plans, forecasts and reports department activities.
• Develops, coordinates, implements and justifies the department’s budget.
• Reviews patient satisfaction feedback on a regular basis and develops a plan to address issues and improve overall rating.
• Ensures that a quality improvement and education plan are in place for units.
• Maintains/develops basic competencies for the patient population of their unit, ensuring the standard of care is met.
• Collaborates with physicians and other healthcare team members.
• Investigates and identifies department capital needs, presents formal request and justification to Director or Vice President of Nursing/CNO.
• Networks with other managers and remains current in new advancements and changes in patient treatments and technologies.
• Facilitates and promotes opportunities for the professional development of staff.
• Identifies and works towards own professional growth.
• Communicates with and mentors staff representatives on committees.
• Supports and facilitates staff involvement in meeting attendance.
• Collaborates with other education and service agencies in meeting the health care needs of the community.
• Performs other related duties as assigned.