Manager – Partner Due Diligence Strategy and Enablement (Analytics)

About the role

The Manager – Partner Due Diligence Strategy and Enablement (Analytics) position is part of the Risk and Remediation team within Global Strategy Operations and Performance (GSOP), specifically the Due Diligence Operations – COE (Strategy and Enablement Team).

Responsibilities

• Design, develop, and maintain dashboards and reporting frameworks via Tableau and Power Apps (BI) to monitor the health, performance, and risk posture of GMNS partner oversight programs.
• Collaborate with stakeholders across Due Diligence Operations, Business Development, Product, and Compliance teams to identify data needs, reporting requirements, and KPIs.
• Partner with technology and data teams to enable automation and scalability of reporting and analytics processes.
• Establish a standardized approach to data collection, metric definition, and dashboard governance across partner oversight processes.
• Generate actionable insights from analytics to support decision-making and drive process improvements in due diligence and risk management.
• Support tooling strategy and enhancements, ensuring the right systems and platforms are in place to enable effective oversight and workflow management.
• Contribute to change management and implementation of analytics-driven improvements across GMNS oversight and remediation initiatives.

Qualifications

• 3-5 years of experience in analytics, business intelligence, or data reporting — preferably within financial services, risk management, or operational oversight functions.
• Proven ability to design and build dashboards and reports using Power App tools such as Power BI.
• Strong SQL and data modeling skills; experience integrating and managing data from multiple sources to include Lumi and Tableau.
• Demonstrated experience establishing KPI frameworks, metric definitions, and reporting cadences.
• Experience mapping and documenting risks and controls.
• Excellent storytelling and presentation skills, with the ability to communicate complex data in clear, actionable insights.
• Strong stakeholder management and cross-functional collaboration capabilities.
• Comfortable working in an evolving environment, with the ability to build new processes and frameworks from the ground up.
• High degree of organization, individual initiative, and personal accountability.
• Strong analytical and problem-solving skills with the ability to navigate complex issues.
• Excellent facilitation and collaboration skills, with the ability to influence and gain alignment at all levels of the organization.
• Ability to effectively bridge connections across stakeholder groups, considering multiple points of view to define and drive joint objectives.
• Change agent, not afraid to challenge the status quo and drive transformation.
• Self-starter with proven ability to proactively identify and solve problems independently.

Benefits

At American Express, we offer a comprehensive benefits package designed to support your holistic well-being and career growth. This includes:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• A flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.