Manager, Operations Manufacturing

About the role

The Operations Manager will be responsible to help define and drive business transformation through streamlining operations and building new solutions to simplify business processes and deliver on our strategic objectives. The primary responsibility will be the development and deployment of the tools, methods and processes including Lean Management Systems to further the growth and efficiencies throughout manufacturing.

Responsibilities

• Overseeing daily operations including managing, planning, directing, and coordinating the work activities and resources necessary to meet the manufacturing goals
• Drive company-wide lean initiatives to improve operational effectiveness as measured by quality, lead-time reduction and customer satisfaction
• Identify and implement continuous improvement activities to produce tangible savings and process improvements in the manufacturing process
• Provide leadership for large employee populations in non-exempt positions and direct reports in exempt positions that both maximize and optimize resources in support of the company’s goals and objectives in serving customers
• Support the Manufacturing Management Team in deploying programs across the various manufacturing departments drive efficiencies and increased productivity by way of coaching and mentoring and training employees on improvement tools such as: Lean Thinking, 5S and Lean & Waste elimination approaches
• Collaborate with peers and department managers to determine key goals and objectives, and corresponding metrics. Review and amend these actions as appropriate. Focus on timely achievements of these goals and objectives
• Prepare and track project metrics and schedules
• Perform root cause analysis and propose/implement process improvements to further the manufacturing output and optimize all phases of production process
• Ensure the company’s physical assets (building, equipment, inventory, etc.) are properly controlled, maintained, protected, and utilized
• Assist in developing LEAN training classes and implement policies and procedures to improve manufacturing operations
• Work cross-functionally with different direct and support departments throughout the broader organization to drive best practices and improvement initiatives
• Lead company and department OKRs (objectives and key results) as required

Qualifications

• Education/Experience: Bachelor's degree (B.A. or B.S.) or equivalent from four-year college in Business, Supply Chain Management, Logistics, Engineering, or related field. Minimum 10 years of progressive operational leadership within a manufacturing environment. Direct experience in furniture manufacturing operation is preferred. Knowledge of lean manufacturing/six sigma techniques. Strong knowledge of manufacturing, operations, and quality. 5 years of experience leading continuous improvement efforts and delivering results in business processes or operations. Solid background with implementation of lean continuous improvement resulting in improved performance in quality, lead-time, and productivity. Equivalent combination of education and experience will be considered.
• Computer Skills: Proficient knowledge of Microsoft Office products including Office, Outlook, and Excel.
• Certificates and Licenses: Lean Manufacturing, Six Sigma or APICS certification (Preferred).
• Supervisory Responsibilities: This position will directly manage and oversee team members in the production team. Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders. Provide strategic advice so direct reports will have accurate view of the market and the company’s future. Prepare and implement comprehensive business plans to facilitate. Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times. Communicate and maintain trust relationships with shareholders, business partners, and authorities. Able to delegate responsibilities and supervise the work of direct reports providing guidance and motivation to drive maximum performance.

Pay

Compensation: $98,400.00 - $131,200.00. Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPIs.

Benefits

• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• 401(k) with Company match (full and part-time)
• Vacation (full-time only or as otherwise required by applicable law)
• Paid Sick Leave (full and part-time)
• Flex or Health Spending Account (for eligible full-time only)
• Employee Assistance Program (full and part-time)
• Holiday pay (full-time only)
• Life insurance (full-time only)