Manager, Operations

Company Description Zenith is one of Publicis Groupe’s largest media agencies, spanning 95 markets globally with US offices in New York, Burbank, Chicago, Atlanta and Detroit. For more than 30 years, we have been at the forefront of media, helping to evolve and reshape the industry. We are highly regarded as a true agency partner by many high-profile brands for our expertise across numerous categories and wide range of capabilities that are unparalleled in the industry. Clients hire us for our track record of excellence in strategic planning, investment, and measurement. We also have specialist offerings, including content, commerce, multicultural and future-proofed data capabilities. Overview The Manager, Operations is responsible for executing core operational processes across client accounts, ensuring delivery excellence, financial accuracy, and adherence to standardized workflows. This role partners cross-functionally with Strategy, Investment, Finance, and Client teams to manage timelines, reporting, and operational execution. Responsibilities Project & Delivery Management Own project management and timeline tracking across multiple workstreamsEnsure all deliverables are completed on time and accuratelyManage competing priorities and escalate risks proactively Financial Operations & Reporting Support financial reporting, budget tracking, and billing reconciliationEnsure accuracy across systemsPartner with Finance and offshore teams on reconciliation and QA Process Execution & Optimization Execute and enforce standardized operational processes and best practicesIdentify inefficiencies and recommend process improvementsSupport implementation of new workflows, tools, and automation Cross-Functional Coordination Act as key point of coordination across Strategy, Investment, Finance, and Client teamsEnsure alignment on deliverables, timelines, and dependenciesCommunicate risks and issues clearly to stakeholders Systems & Data Management Provide support and oversight of operational systems and toolsEnsure data accuracy and compliance across platformsAssist with system troubleshooting and user support Core Skills & Capabilities Strong attention to detail and accuracyAbility to manage multiple workstreams simultaneouslyStrong organizational and time management skillsAnalytical mindset with comfort working in data-heavy environmentsStrong communication skillsCollaborative and solution-oriented Qualifications 1-2 years experience in operations, finance, project management, or data analysisExperience in media, marketing, consulting, or similar environment preferredBachelor’s degree in Business, Finance, or related fieldProficiency in Excel and operational systems What Success Looks Like Deliverables consistently on-time and error-freeAccurate and clean data across systemsStrong stakeholder relationshipsProcess improvements that drive efficiency Additional Information Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off. If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com. All your information will be kept confidential according to EEO guidelines. Veterans Encouraged to Apply. Compensation Range: USD $50,065.00 - USD $55,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/24/2026.