Manager, Operations

About the Role

The Operations Manager is responsible for overseeing the day-to-day operations of an assigned facility, ensuring productivity schedules and quality goals are met. This includes managing employees, inventory control, storage, ordering, and directing annual budget preparation and goal-setting to achieve planned results.

Responsibilities

• Manage and lead daily operations of a large area or plant.
• Oversee inventory control, storage, and ordering processes.
• Prepare and implement approved capital plans and projects; develop and direct facility maintenance and improvement programs.
• Demonstrate knowledge and skills across all operational areas, including employee relations, equipment, maintenance, product and service lines, and reporting.
• Manage all aspects of production and distribution, including inventory.
• Ensure efficient use of labor, equipment, and expense elements.
• Identify, promote, and execute the group’s overall strategy.
• Direct facility employees, assess their needs, and foster a culture that encourages productivity, career development, and good morale.
• Create, modify, and adhere to the overall financial plan for the area or plant.

Expectations at This Level

• Manages professional employees, supervisors, or large, complex technical or business support/production operations teams.
• Accountable for the performance and results of a team within a discipline or function.
• Adapts departmental plans and priorities to address resource and operational challenges.
• Decisions are guided by policies, procedures, and the business plan; receives guidance from senior management.
• Provides technical guidance to employees, colleagues, and/or customers.

Competencies

• Balances Stakeholders: Anticipates and balances the needs of multiple stakeholders.
• Business Insight: Applies knowledge of the business and marketplace to advance organizational goals.
• Drives Results: Consistently achieves results, even under challenging circumstances.
• Manages Ambiguity: Operates effectively in uncertain or unclear situations.
• Organizational Savvy: Maneuvers comfortably through complex policy, process, and people-related dynamics.

Requirements

• Bachelor’s Degree required.
• 5-7 years of relevant experience.

Physical Requirements and Working Environment

• Must be able to stand or sit for extended periods.
• Ability to work in plant and office environments.
• Working conditions may include exposure to dust, fumes, moderate noise, and uneven surfaces.