Manager Operations

Maintains a safe, secure and healthy environment

• Adheres to and is a champion of TEAM’s Core Values
• Safeguarding the District against hazards and alerting others about potential risks
• Alerting others regarding potential hazards or concerns

Essential Job Functions

• Scheduling billable operations
• Responding to safety incidents or issues
• Participating in Root Cause investigations, Near Miss tracking, Preventative Action development, and Corrective Actions
• Resolving customer concerns regarding quality and preventing future occurrences
• Ensuring vendors are properly vetted and classified as approved suppliers
• Acting as a liaison between the customer and vendors/internal groups to resolve conflicts
• Reviewing customer work records for thoroughness, completeness of purchase orders, and clarity of items/equipment used
• Facilitating technician growth and development
• Managing technician training and the field evaluation process
• Evaluating crew mix to achieve maximum profitability
• Monitoring technician utilization to control non-billable hours and improve District profitability
• Managing the District fleet and fuel expenditures
• Scheduling technicians in Team Apps and approving/verifying hours worked and expenses
• Preparing customer quotations and pricing completed job packages
• Managing purchasing activity and working with vendors to ensure costs are received in a timely manner
• Managing the District inventory, placing orders through Manufacturing, and participating in the Quarterly Cycle count process

Job Qualifications

• High school diploma or equivalent required
• Bachelor’s degree in Management or industry related field preferred
• Five (5) plus years of industry related experience
• Previous Management Experience preferred
• Previous experience working in an ERP (Microsoft Dynamics AX) preferred
• Proficiency in Microsoft Office products

Work Conditions

• Position is located at the District office
• Work is conducted in a semi-private office/cubicle setting
• Days and hours of work are Monday through Friday 8:00 am to 5:00 pm
• Some flexibility in hours is allowed, but the employee must be available during the core work hours of 9:30 am to 3:30 pm