Manager, Operations
At our company, we aspire to be the premier research-intensive biopharmaceutical company, using the power of leading-edge science to save and improve lives around the world. We are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. Join a purpose-built, agile small molecule manufacturing site where your work will help bring important medicines to patients in the U.S. This facility is designed to move quickly and reliably, receiving technology transfers from commercialization sites and fast-following into production with a focus on quality, safety, and operational excellence. You’ll be part of a team committed to creating a safe, environmentally responsible, and compliant workplace where people can do their best work. We are building deep small molecule expertise in the U.S. and want team members who are excited to grow their skills, help improve how we operate, and contribute to a site positioned for future growth.
About the role
The Turnaround Lead is responsible for planning, coordinating, and leading highly effective turnaround activities for the Drug Substance/API operations supporting the future Small Molecule facility in Elkton, VA. This role ensures safe, compliant, predictable, and highly efficient turnaround execution between manufacturing campaigns, achieving turnaround targets. The incumbent will lead a cross-skilled Turnaround team and operators supporting day-to-day facility operations. A key expectation is to build a high-performing team culture that drives accountability, collaboration, operational discipline, and continuous improvement. In close partnership with the Production Lead and cross-functional stakeholders, this role will establish a repeatable and standardized turnaround model that supports reliable campaign transitions, reduces downtime, and enables long-term operational excellence.
Responsibilities
- Lead the planning, coordination, and execution of turnaround activities for API/Drug Substance operations.
- Ensure all turnarounds are executed safely, compliantly, efficiently, and with minimal disruption to manufacturing operations.
- Develop and maintain a standardized, repeatable turnaround model that supports consistent and predictable campaign transitions.
- Lead, coach, and develop a high-performing team of mechanical, electrical, and operations personnel, as well as operators supporting daily facility operations.
- Establish clear expectations, reinforce accountability, and support the growth and capability of team members.
- Partner with the Production Lead and cross-functional stakeholders to ensure readiness, alignment, and effective execution of turnaround activities.
- Ensure turnaround scope, sequencing, staffing, materials, and work plans are defined in advance and fully prepared for execution.
- Drive disciplined handoffs, strong coordination, and right-first-time performance across all phases of turnaround execution.
- Monitor turnaround performance and identify opportunities to improve schedule adherence, quality, safety, and cycle time.
- Apply lean principles and continuous improvement tools to eliminate waste, reduce variability, and improve operational efficiency.
- Support the use of standard work, visual management, and performance metrics to strengthen turnaround execution.
- Track and report key performance indicators related to turnaround duration, rework, downtime, and execution quality.
- Foster a culture of ownership, teamwork, continuous learning, and operational excellence.
- Support day-to-day facility operations while maintaining focus on turnaround readiness and improvement.
- Contribute to the development of the future Small Molecule operating model in Elkton, VA.
Requirements
- Bachelor’s degree in Engineering, Operations, Manufacturing, Chemical Engineering, Pharmaceutical Engineering, or a related technical discipline.
- Minimum of 5 years of experience in pharmaceutical, biotechnology, chemical, or other regulated GMP manufacturing environments.
- Experience leading turnaround, changeover, shutdown, campaign transition, or operational readiness activities.
- Experience leading teams and coordinating cross-functional stakeholders in a manufacturing environment.
- Demonstrated ability to develop standard work, operating systems, and performance metrics.
- Strong knowledge of safe and compliant execution in regulated operations.
- Proven leadership skills with the ability to coach, develop, and motivate teams.
- Strong planning, prioritization, problem-solving, and decision-making skills.
- Excellent communication and influencing skills.
- Ability to work effectively across Operations, Engineering, Quality, Maintenance, Planning, and EHS.
- Data-driven mindset with the ability to monitor performance and drive improvement.
- Strong continuous improvement mindset and practical understanding of lean principles.
- High attention to detail and commitment to operational discipline.
Skills
- Adaptability
- Aseptic Manufacturing
- Biopharmaceutical Industry
- cGMP Compliance
- Data Analysis
- Employee Performance Standards
- Interpersonal Relationships
- Inventory Management
- Key Performance Indicators (KPI)
- Lean Process Improvements
- Manufacturing
- Manufacturing Quality Control
- Operational Efficiency
- Operational Excellence
- Operational Turnarounds
- Organizational Turnarounds
- Packaging Operations
- People Leadership
- Performance Improvements
- Process Engineering
- Process Improvements
- Production Operations
- Production Scheduling
- Productivity Improvements
Pay
The salary range for this role is $96,200.00 - $151,400.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
Benefits
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
Schedule
- 1st shift - Day
- 10% travel requirements