Manager, Operational Excellence & Analytics

Position Summary

We are seeking a strategic and highly collaborative Business Transformation Manager to drive cross-functional alignment, improve operational efficiency, and strengthen communication across key business functions.

Key Responsibilities

• Lead business transformation initiatives focused on improving collaboration, transparency, and operational efficiency across Accounts Payable, Project Management, Procurement, Finance, and related business functions.
• Monitor AP Draft Workbench: liaison between Procurement, AP, Sourcing & Project Controls on 3-way match for draft invoices.
• Improve visibility into project costs, matching PO's with budgeted funds on Project ETCs.
• Refined CBS structure and drive organization-wide adoption.
• Partner with our PMO team to create process maps, SOPs, communication frameworks, and operational documentation to support consistency and continuous improvement.
• Serve as a liaison between cross-functional teams to ensure alignment on priorities, timelines, and operational objectives.
• Facilitate recurring governance meetings, workflow reviews, and stakeholder discussions to drive accountability and issue resolution.
• Partner with leadership to define transformation goals, KPIs, and success metrics.
• Support change management initiatives by driving adoption of new processes, tools, and workflows.
• Analyze operational data and trends to identify opportunities for process optimization and automation.
• Create Power BI dashboards to improve workflow visibility between AP and Procurement platforms.
• Drive a culture of continuous improvement and cross-functional partnership throughout the organization.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Operations, Supply Chain, or related field.
• 5+ years of experience in business transformation, process improvement, operations, procurement, finance, or related roles.
• Strong understanding of Accounts Payable and Procurement processes and how they interact within an organization.
• Proven experience managing cross-functional initiatives and influencing stakeholders across multiple business units.
• Demonstrated ability to create and improve operational processes in complex environments.
• Excellent communication, facilitation, and relationship-building skills.
• Strong analytical and problem-solving capabilities.
• Experience with ERP systems and procurement/AP platforms preferred.
• Familiarity with Lean, Six Sigma, Agile, or other continuous improvement methodologies is a plus.
• Able to balance strategic thinking with hands-on execution.

Preferred Skills

• Process mapping and workflow optimization.
• Change management and organizational alignment.
• Cross-functional stakeholder management.
• Operational excellence mindset.
• Data analysis and reporting.
• Project and program management.
• Strong written and verbal communication.
• Ability to navigate ambiguity and drive results.

Success in This Role Looks Like

• Improved collaboration and communication between AP and Procurement teams.
• Reduced processing delays, escalations, and workflow bottlenecks.
• Increased visibility into purchasing and payment processes.
• Adoption of standardized operating procedures across teams.
• Measurable operational efficiencies and improved stakeholder satisfaction.