Manager, OOH Client Planning

About the role

The Manager reports to the Director, Planning and is responsible for the development and negotiations of best-in-class out of home plans for our clients here at Talon. As a Manager, you are responsible for maintaining excellent relationships with our Media Owner partners, working closely with the internal teams to help grow and develop their talents, and excel in the OOH marketplace as the SME (Subject Matter Expert).

Responsibilities

• Lead day to day account management, planning, and buying for your clients and agencies.
• Be familiar with strategy and objectives of your clients and agencies.
• Ensure high quality client services and deliverable by going above standard asks and including innovative ideas to delight clients.
• Effectively resolve day to day issues as required alongside internal and external stakeholders, enlisting support of Director as required.
• Support Director, CS in key client reports and regular pipeline reporting.
• Have a strong understanding of Talon’s planning and buying principles, and the ability to articulate these to internal and external stakeholders.
• Work collaboratively across internal teams including Client Strategy and Production, and Creative Services.
• Have a thorough understanding and utilize all internal and external tools and systems for planning, measurement, etc. as required.
• Look for opportunities to educate clients on the value and role of OOH as part of an overall channel mix and marketing campaign.
• Manage Associate/Planner and support them in their education and development to meet their objectives.
• Identify and implement best practice and efficiencies with your team, collaborating with other teams as needed.
• Deliver regular and ad hoc reporting as needed, i.e., competitive and post campaign reporting.
• Ensure all work completed by yourself and the Associate (where applicable) meets required standards.

What we're looking for

Bold Skills

• Happy to share ideas for new initiatives and ways of working and equally happy to hear other people’s ideas.
• Ability to support and challenge the current status quo and provide teams with compelling and innovative opportunities.
• Ability to build on existing network and open doors at the appropriate level.
• Driven and self-motivated to deliver results.

Human Skills

• Manage Associate/Planner and support them in their education and development to meet their objectives.
• Flexible and willing to embrace change and new opportunities.

Smart Skills

• Have a thorough understanding and utilize all internal and external tools and systems for planning, measurement, etc. as required.
• Excellent sales skills and marketing/media/events/experiential market knowledge.
• Experience working in a busy, demanding, and pressurized environment.

Requirements

• 3–5 years previous media agency/vendor experience, or comparable office/admin experience.
• Bachelor’s degree preferred, or comparable experience.
• Demonstrable outdoor and media experience developing and negotiating plans for major brands and agencies.
• Strong organizational skills, attention to detail.
• Strong written and verbal communication skills.
• Experience managing junior staff (preferable but not required).
• Proactive and can-do attitude.
• Results driven.
• Project management skills.
• Negotiation skills.
• Relationship building.
• Organizational planning.
• Impeccable time management and prioritization to meet deadlines.
• Ability to multitask and manage multiple projects at once with ease.
• Commercially aware.
• Excellent strategic thinker.
• People management.
• Independent decision maker.
• Able to work as part of a team.
• A self-starter with a can-do attitude.
• Strong written, verbal and presentation skills.
• Basic math skills.
• Microsoft Office and Excel proficiency (Intermediate to Advanced).
• PowerPoint proficiency.

Pay

Dependent upon experience, the salary for this role can range from $85,000–$90,000.