Manager of Standards & Compliance-Food & Beverage

Key Responsibilities

• Carry out routine and targeted inspections across all F&B areas, including kitchens, concessions, premium spaces/suites, commissary, and warehouse
• Evaluate operations against defined standards: food quality, preparation & presentation, sanitation, menu accuracy, pricing, and operational readiness and execution
• Execute inspections using standardized checklists and tools; document all findings with accuracy and objectivity
• Lead on-the-ground S&C coverage during events; deploy and manage staff across kitchen, concessions, and premium zones
• Conduct real-time observation of food quality, service accuracy, and cleanliness during peak service periods
• Identify trends and recurring issues in-the-moment; maintain documentation without disrupting live operations
• Maintain detailed, factual records of all inspections, audits, and event-day observations
• Prepare event and trend reports highlighting key issues, repeat findings, and area-specific performance summaries
• Track follow-up action items and support accountability efforts across operational areas
• Partner with the Director to develop and refine inspection processes, checklists, scorecards, and audit workflows
• Translate recurring operational gaps into actionable standards and updated procedures
• Support rollout of new standards and provide feedback to continuously raise the compliance baseline
• Communicate findings professionally to Operations, Culinary, and Supply Chain leadership; maintain a neutral, constructive posture
• Train, schedule, and oversee event-based S&C staff; ensure consistency in inspection execution, documentation, and professionalism

Qualifications & Experience

• Progressive experience in food & beverage, hospitality, or venue operations
• Strong working knowledge of kitchen operations, concessions, and/or premium service environments
• Background in quality control, compliance auditing, or operational oversight strongly preferred
• Exceptional attention to detail, observational acuity, and organizational skills
• Proficiency in documentation; ability to produce clear, factual, and actionable reports
• Demonstrated ability to remain objective and professional in fast-paced, high-pressure settings
• Ability to work long, irregular hours including nights, weekends and holidays as event schedule dictates
• Must be able to stand and walk for long periods of time and use stairs as needed