Manager of Social Work Supported Programs - Westchester

About the role

The Manager of Social Work Supported Programs works in the White Plains office on Tuesdays, Wednesdays, and Thursdays, and remotely the remaining days. Fieldwork is conducted throughout the entire work week as needed.

Primary Program Responsibilities

• Manage and oversee social work supported programming and services for the Westchester regional office, with a focus on institutional excellence and strategic vision.
• Support the refinement, understanding of and compliance with team operations, social work best practices, and policies in both independent and teamwork.
• Partner with the Regional Director of Westchester and the CCS Director to refine and manage workflow to meet portfolio priorities in partnership, codify program protocols and establish programmatic enhancements and efficiencies.
• Inspire, mentor, and oversee a team of social workers responsible for Home Assessment, Friendly Visiting, and other social engagement programs ensuring the best possible service delivery and support for current and prospective DOROT constituents.
• Provide clinical supervision of LMSW social workers pursuing their LCSW through the state of NY and MSW intern as well as programmatic supervision of undergraduate college interns.
• Manage key operational components of Westchester’s social work programming and services: with Advancement, provide content and program metrics for funding proposals/reports and marketing materials; with Program Impact, enhance program impact tools including feedback forms and surveys.
• Ensure timely and accurate collection, tracking, maintenance of participation data and related interactions/engagements in both DOROT’s online database (Salesforce based) and the NYS Peer Place Database.

Required Qualifications

• An LCSW with a minimum of 5 years professional social work experience, demonstrating an increasing level of responsibility; SIFI preferred.
• Passion for DOROT’s mission.
• A proven track record of managing a social work cohort, with at least 3 years of experience as a social work supervisor.
• Direct experience with and comprehensive understanding of the field of aging and social work best practices.
• Demonstrated experience fostering a spirit of collaboration with staff during both routine and transformational periods, and capacity to address challenges with flexibility, sensitivity, and creativity.
• Capacity to think strategically, take initiative, and problem solve while incorporating sound clinical judgment.
• Knowledge of and experience in working with community network of aging services, ideally in Westchester County.
• Experience in effectively utilizing metrics to inform and improve program goals.
• Strong communication, organization, and presentation skills.
• Availability to work up to approximately 5 Sundays per year for programs or events that may not be within the regular scope of work.
• Proficiency with Microsoft Office 365 Suite; familiarity with Salesforce and Peer Place a plus.