Social Work Program Manager

About the role

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

Responsibilities

• Directs all Mental Health activities, to include budget and fiscal management, human resource management, strategic planning, clinical end administrative program development, management and evaluation of services and programs, and ensuring that the clinical and administrative functions are integrated in order to provide optimum utilization of resources.
• Participates in management discussions, policy making, provides program direction to other directors, managers, and assigned personnel within Mental Health and makes sound decisions in line with law, federal regulations, and policy.
• Participates in the development of overall management goals, objectives, and philosophies necessary for the attainment of optimum system efficiency and effectiveness in providing recovery focused holistic health care to the Veteran population.
• Provides input, advice, and counsel for system strategic planning, programming, budgeting, general administration, and other areas as appropriate.
• Manages a large, diverse service that provides Mental Health care services central to the mission of VAAHCS. Manages these services across a large geographic catchment area and in all settings across the healthcare system including the main medical center, community outpatient clinics, community resource and referral centers, and community-based staff/programs.
• Oversees multiple outpatient programs throughout the healthcare system, an inpatient acute care setting, multiple Residential Rehabilitation Treatment Programs (RRTP), and various sections within the Mental Health program spectrum of services including Primary Mental Health Ambulatory Care Section, Specialty Mental Health sections, Psychosocial Rehabilitation and Recovery, Homeless and Outreach Services, Health Psychology Section, Psychiatry (Research and Education), and the Administrative Section.
• Manages and oversees multiple discipline training programs with multiple university affiliates.

Requirements

The incumbent manages a large, diverse service that provides Mental Health care services central to the mission of VAAHCS. The incumbent manages these services across a large geographic catchment area and in all settings across the healthcare system including the main medical center, community outpatient clinics, community resource and referral centers, and community-based staff/programs. Mental Health is a large clinical program area, with oversight of multiple outpatient programs throughout the healthcare system, an inpatient acute care setting, multiple Residential Rehabilitation Treatment Programs (RRTP). Within the Mental Health program spectrum of services there are: Primary Mental Health Ambulatory Care Section, Specialty Mental Health sections, Psychosocial Rehabilitation and Recovery, Homeless and Outreach Services, Health Psychology Section, Psychiatry (Research and Education) and the Administrative Section. Programs include Primary Care/Mental Health Integration, PTSD Clinical Team, Dementia Care, Substance Abuse Treatment, Family Program, Women's Mental Health program, Psychiatric Emergency Services, Therapeutic Supported Employment Services, Local Recovery, the Homeless and Mental Health Rehabilitation and Recovery Treatment Center, Mental Health Intensive Case Management, Peer Support, Suicide Prevention, HUD/VASH, Grant and Per Diem, Housing First, two (2) Community Resource and Referral Centers, Veteran's Justice Outreach and the Homeless PACT, collaborations with Readjustment Counseling Services and provides management oversight of multiple discipline training programs with multiple university affiliates.

Qualifications

• Four years of experience as a VA clinical social worker with at least one-year equivalent to the GS-14 grade level, demonstrating progressively more professional competency skills and judgment.
• Licensed or certified by a state to independently practice social work at the master's degree level.
• Knowledge in establishing policy, procedures and quality monitors while considering multiple priorities, funding sources, and varying resources.
• Ability to assess need for basic and complex services across multiple programmatic patient care venues, coordinate and expand the efforts of multiple program elements across a complex system.
• Knowledge to complete all program evaluations and documents required by the medical center, VISN and VHA Central Office, ensuring compliance with appropriate accrediting bodies such as The Joint Commission (TJC), Commission on Accreditation of Rehabilitation Facilities (CARF), and Association for the Accreditation of Human Research Protection Programs (AAHRPP).
• Ability to orient, teach and serve as a consultant to other medical center staff and trainees and assists in their formulation of the clinical social work characteristics and appropriate treatment expectations regarding Veterans, family members and caregivers.
• Ability to balance responsibilities in a complex environment and to work with great autonomy, set priorities and delegate tasks, meet multiple deadlines; analyze complex organizational problems and develop and implement effective solutions for those problems.
• Ability to promote and effectively manage a culturally diverse workforce which embraces the values and needs of all individuals through long-term commitment, strategic and business planning, education, experience which broadens the mindset and by fully managing human resources.