Manager of Sales, Client Accounts

About the role

The Client Accounts Manager plays an important role within our Sales Support Division, providing leadership and oversight to our CAE team. CAEs are an integral part of the company’s sales organization, working with current clients to help them better identify their business objectives and leverage Paylocity product sets for maximum results and efficiencies.

Primary Responsibilities

• Coach and mentor team to meet or exceed assigned monthly sales activity standards and sales quotas
• Develop and execute comprehensive sales strategies, closely aligning them with the company's growth objectives
• Continuously evaluate the sales team's performance by monitoring and analyzing key performance indicators (KPIs). Provide constructive feedback, tailored coaching, and impactful training programs to elevate their capabilities and achievements
• Drive ongoing improvement of sales processes and methodologies. Identify and eliminate bottlenecks, inefficiencies, and obstacles to streamline operations, ensuring peak productivity and revenue maximization
• Cultivate strong and lasting relationships with existing customers. Understand their unique needs, promptly address inquiries, and drive customer satisfaction and loyalty
• Harness the power of data analytics and market insights to make informed decisions. Leverage sales data and industry trends to spot opportunities, mitigate risks, and devise data-backed strategies
• Create a climate that attracts, retains, and motivates team to reach high quality standards, coaching more junior members
• Oversee the recruitment, onboarding, and continuous development of new sales team members. Equip them with the necessary tools, knowledge, and motivation to excel in their roles and contribute to the team's success
• Responsible for meeting deadlines and prioritizing workload in an efficient and professional manner
• Conducts regular weekly and monthly team meetings to ensure proper communication and team cohesion
• Pairs with cross-functional teams to include Marketing, L&D, Sales Partners, etc. to complete projects related to the CAE Department, and process improvement. Ensure that sales strategies are harmoniously aligned with the broader company objectives and initiatives
• Compiles and presents detailed sales reports, and business reviews to senior management. Highlights achievements, challenges, and recommendations to guide strategic planning and decision-making

Education and Experience

• Bachelor’s degree with a minimum of 3+ years of inside sales experience
• Minimum 2 years of experience managing and motivating sales teams
• Excellent B2B sales and customer service, and customer retention experience
• Strong recruitment, development and retention experience
• Strong communication (verbal and written) and presentation skills
• Prior experience using a CRM system for client management
• Able to meet deadlines and prioritize workload
• Strong knowledge of sales processes and methodologies, and ability to understand Sales mindset to create value proposition for quicker assimilation into work process
• Strong active listening skills to be able to uncover client needs and objectives
• Proficiency with the Internet and MS Office applications such as Word, Excel and PowerPoint

Physical Requirements

• Ability to remain in a stationary position for extended periods of time
• Ability to move around the office and interact with colleagues as needed
• Ability to operate standard office equipment, including computers, phones, printers, and copiers
• Ability to communicate effectively in person, via phone, and email
• Ability to lift and carry up to 5 pounds as needed (e.g., moving office supplies or small packages)
• Ability to bend, reach, or stoop as needed to access file cabinets, office equipment, or other resources
• Ability to maintain focus and attention to detail for extended periods
• Ability to work at a desk or workstation for extended periods of time, including using a computer or writing
• Ability to travel frequently, including by car, plane, or other forms of transportation

Paylocity is an equal-opportunity employer

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

Application Instructions

To apply, please visit www.paylocity.com/careers.