Jobs · Customer Service · Arizona

Manager of Population Health and Value Based Care

Terros Health · Phoenix, AZ · 2 mo ago
On-siteCustomer ServiceFull-time

Population Health Strategy & Program Leadership

  • Manages all value-based care (VBC) and TIP program activities, including attribution, measure tracking, incentive reporting, and payer collaboration.
  • Maintains performance on VBC, TIP, and payer specific quality measures; develops action plans to close gaps and improve outcomes.
  • Serves as the liaison with internal and external partners.

Value-Based Care Performance & Payer Program Management

  • Manages all value-based care (VBC) and TIP program activities, including attribution, measure tracking, incentive reporting, and payer collaboration.
  • Maintains performance on VBC, TIP, and payer specific quality measures; develops action plans to close gaps and improve outcomes.
  • Serves as the liaison with internal and external partners.

Data Driven Performance Improvement

  • Collaborates with Business Intelligence, Quality, and Clinical Operations to develop dashboards, registries, and actionable analytics.
  • Translates data into operational strategies that improve outcomes for screenings, SDOH, chronic disease, and preventive care.
  • Leads monthly performance reviews with clinics and service line leaders.

SDOH, Screening, and Preventive Care Initiatives

  • Oversees SDOH screening workflows, referrals, and follow-up processes.
  • Ensures consistent implementation of preventive screenings (depression, HIV, cancer screenings, etc.) across all sites.
  • Partners with community organizations to support social needs navigation.

Leadership & Supervision

  • Provides direct leadership, coaching, and mentorship to team members to foster professional growth, excellence, and strong service delivery.
  • Establishes performance expectations, conducts evaluations, and supports goal-setting for all supervised staff.
  • Buils and maintains a collaborative, high-performing team through effective communication, training, and continuous improvement.
  • Oversees workload distribution, resource planning, and staffing recommendations to ensure operational efficiency.
  • Promotes a culture of accountability, customer service, and innovation across the organization.
  • Supports career progression for high potential staff.

Benefits & Wellness

  • Multiple medical plans - including a no premium plan for employees and their families.
  • Multiple dental plans - including orthodontia.
  • Financial well-being - 401(k) with a company match, interest-free medical line of credit, financial education, planning, and support.
  • 4 weeks of paid time off in the first year.
  • Wellness program.
  • Pet insurance.
  • Group life and disability insurance.
  • Employee Assistance Program for the Whole Family.
  • Personal and family mental and physical health access.
  • Professional growth & development - including scholarships, clinical supervision, and CEUs.
  • Tuition discounts with GCU and The University of Phoenix.
  • Working Advantage - Employee perks and discounts.
  • Gym memberships.
  • Car rentals.
  • Flights, hotels, movies and more.

Similar jobs

Manager, Population Health

Oak Street Health, part of CVS HealthKansas City, MO· 1 mo ago
Consultingapply on cvshealth.wd1.myworkdayjobs.com

Manager, Population Health

Oak Street Health, part of CVS HealthKansas City, MO· 3 mo ago
Consultingapply on cvshealth.wd1.myworkdayjobs.com