Manager of Payment, Vendor & AP Operations

Position Summary

Crow Holdings Development is seeking a strategic and hands-on Manager of Payment, Vendor & AP Operations.

Primary Responsibilities

Leadership & Oversight

- Lead and develop the Accounts Payable team, establishing clear structure, accountability, and performance metrics - Oversee all payment operations across multifamily, industrial, and office development projects - Ensure timely and accurate processing of invoices, draws, and vendor payments - Partner with Development, Construction, Capital Markets, Accounting, and Systems Applications - Strengthen internal controls, audit readiness, and consistency across AP and payment workflows

Payment Operations, Compliance & Controls

- Oversee vendor payments, Concur approvals, payment file uploads, payroll-related payables, and associated accounting entries - Ensure accurate and timely processing of local and state tax calculations, filings, and payments - Serve as the company’s subject matter expert for 1099 compliance, including vendor classification, W-9 review, year-end reporting, and issue resolution - Strengthen controls across payment approvals, vendor setup, tax documentation, and payment processing

Process Transformation & System Optimization

- Lead end-to-end redesign of vendor onboarding, invoice processing, approvals, and payment workflows - Drive transition to a fully paperless AP environment - Identify and implement automation opportunities (OCR, workflow tools, vendor portals, and electronic payment solutions) - Implement best-in-class vendor onboarding processes, including W-9 compliance and insurance tracking - Establish clear communication protocols and expectations for vendor interactions

Reporting & Continuous Improvement

- Develop KPIs and dashboards, including cycle time, error rates, payment status, vendor performance, and process bottlenecks - Drive continuous improvement initiatives to support scalability as the company grows - Identify opportunities to improve workflow efficiency, reduce manual processes, and increase visibility across AP operations

Desired Skills & Experience

- 10+ years of experience in Accounting / Accounts Payable / Finance Operations - Bachelor’s degree required (Accounting, Finance or similar) - Experience in real estate development, construction, or project-based industries strongly preferred - Proven experience leading process transformation, system implementations, or workflow redesign - Strong working knowledge of 1099 requirements, W-9 compliance, vendor tax classification, and year-end reporting - Experience with Concur, payment file uploads, payroll-related payables, local tax payments, and AP control processes - Experience with large ERP systems, preferably Yardi, and related AP/workflow/payment platforms - Demonstrated ability to lead teams and drive change in a growing organization - Strong analytical, organizational, communication, and problem-solving skills