Manager of Operations

Pay

$90,060.48 per year

About the role

Under the direction of the Director of Forensic Services and Medical Examiner, the Manager of Operations is responsible for the overall operation and administration of the Morgue Operations of the Allegheny County Office of the Medical Examiner (ACOME), including employment of personnel who are competent to perform inspection activities, record and report inspection results promptly, accurately, and proficiently, and for assuring compliance with the application regulation and accreditation standards. The Manager of Operations may delegate any of the duties listed below to qualified individuals but remains responsible for ensuring that all duties are properly performed. The incumbent must be accessible but is not required to be on-site when inspection activities are being performed. The incumbent is responsible for planning and implementation, scheduling, organizing, and directing the daily operations of the Investigations and Histology/Autopsy divisions. The Manager of Operations established policies, procedures, and quality standards of the divisions and evaluates the competency of the assigned personnel.

Responsibilities

• Plans, organizes, establishes priorities, and directs the daily operation of the Morgue functions.
• Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.
• Evaluates and verifies employee performance through the review of completed work assignments and work techniques.
• Identifies staff development and training needs; ensures that training is obtained and that, prior to performing inspection activities, all personnel have the appropriate education and experience and receives the appropriate training for the type and complexity of activities for which they are to perform.
• Ensures proper labor relations of pertinent bargaining units and conditions of employment are maintained.
• Conducts staff meetings and conferences to discuss operating problems, organization, budgetary matters, technical problems, status of programs and projects, and laws/legal decisions that might affect the performance or practices of the work.
• Directs and tracks major medico-legal death investigations for the morgue.
• Serves as a liaison with other law enforcement agencies who are customers of the ACOME; establishes and maintains cooperative working relationships with community agencies and organizations, courts, prosecutors, defense attorneys, and new media within Allegheny County on matters relating to morgue practices, directives, requirements, and abilities.
• Participates in the Quality Management