Manager of Learning & Development

Responsibilities

• Evaluate individual and organizational development needs
• Create and deliver a diverse range of learning strategies and programs
• Audit the effectiveness of learning programs to ensure they meet learning objectives and enhance employee effectiveness
• Oversee the learning curriculum, manage budgets, and liaise with external vendors and subject matter experts
• Act as the principal point of contact for anyone with questions about training and development
• Collaborate effectively with other relevant stakeholders
• Stay abreast of the latest developments in learning trends, changes in learning theory, and developments in learning technologies

Qualifications

• Bachelor's degree in Business Administration, Psychology, Education, or a related field
• Minimum of five years of progressive experience in learning and development, preferably within a professional services or CPA firm environment
• Hands-on experience administering and optimizing a learning management system (LMS), preferably LCvista or similar platforms
• Demonstrated knowledge of Continuing Professional Education (CPE) requirements and compliance standards, preferably for state CPA boards, including tracking, reporting, and audit readiness
• Proven ability to design, deliver, and evaluate both synchronous and asynchronous learning programs, with strong facilitation skills
• Experience managing firmwide training curricula, including technical accounting training and professional development programs
• Strong analytical and strategic thinking skills, with the ability to use learning data and metrics to drive program effectiveness and compliance
• Excellent communication and project management skills, with the ability to coordinate across service lines and leadership levels
• Experience maintaining training records, generating compliance reports, and ensuring alignment with regulatory requirements
• Proficiency with training technologies and content development tools, as well as Microsoft Office Suite and Canva