Manager of Game Operations

Job Summary

The South Carolina Stingrays are seeking a dynamic, highly creative, and experienced Manager of Game Operations & Presentation. This role is the "producer" of the fan experience, responsible for directing all aspects of the game day script, live in-arena entertainment, and broadcast production.

Essential Duties & Responsibilities

• Serve as the primary producer and director for all home games, orchestrating the live "show" from the control room.
• Develop, write, and distribute detailed game scripts, timing sheets, and run-of-show documents for game-night staff, public address announcers, hosts, mascots, and control room crew.
• Conceptualize and execute innovative theme nights, intermission games, and fan-activation elements that maximize crowd energy.
• Maintain strict compliance with league rules and timing regulations regarding game protocol.
• Oversee the technical setup, maintenance, and execution of the in-arena control room and broadcast streaming infrastructure (including NDI systems, switchers, and replay equipment).
• Direct and program in-game sports technology, such as Daktronics Show Control/ video board graphics systems.
• Manage, recruit, train, and schedule a dedicated part-time game-night production crew (camera operators, replay technicians, audio engineers, and promotional staff).
• Collaborate closely with the corporate partnerships department to seamlessly integrate sponsor inventory, live promotions, and digital assets into the game presentation.
• Ensure 100% execution of contracted partner elements while maintaining the creative integrity and flow of the fan entertainment experience.

Minimum Qualifications

• Experience: Minimum of 2 years of professional sports game presentation, live video production, or broadcast control room experience (hockey or arena sports experience preferred).
• Technical Skills: High proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop). Proven experience operating live production equipment, video switchers, NDI routing, filming, and matrix screen systems (e.g., Daktronics Show Control).
• Leadership: Proven ability to manage, motivate, and direct a diverse team of full-time and part-time gameday staff in a fast-paced, high-pressure environment.
• Communication: Exceptional organizational, communication, and script-writing skills with a sharp attention to detail.
• Schedule: Must have a flexible schedule, including the ability to work non-traditional hours, nights, weekends, and holidays to cover all home games and special team events.
• Physical Requirements: Ability to stand, walk, and sit for extended periods in an arena environment, and lift/carry production equipment up to 40 lbs.

Required Application Materials

• Resume (Mandatory)
• Cover Letter (Mandatory)
• Link to Video/Creative Portfolio or Production Reel (Applications without a cover letter and reel demonstrating shooting, editing, or live control room direction will not be considered) (Mandatory).

Job Questions

• Rate your proficiency level with Adobe Premiere Pro, After Effects, and Photoshop (1-10, 10 being excellent)
• Do you have experience directing a live event in a Control Room?
• Do you have experience programming or operating Daktronics Show Control?
• Do you have experience working with Community and Corporate departments?
• Have you been in charge of staffing and payroll for gameday staff? How many people were you responsible for?
• It's the 3rd period of a tie game with 5 minutes left to play. Your replay system has crashed. You have a media timeout coming up with a sponsored segment. How do you handle this situation?
• Please provide a link to your creative portfolio