Manager of Enterprise Applications

Key Responsibilities

• Lead the strategy, administration, configuration, and optimization of ERP and enterprise applications supporting retail, e-commerce, wholesale, supply chain, and corporate operations.
• Manage integrations across ERP, PLM, POS, OMS, WMS, e-commerce, reporting, and third-party platforms.
• Oversee EDI operations with wholesale customers, logistics providers, vendors, and other trading partners, including transaction monitoring, mapping, testing, and issue resolution.
• Design and support integrations using APIs, middleware, SFTP, SQL, and other data exchange technologies.
• Partner with Retail, Finance, Supply Chain, E-commerce, Operations, and Customer Service teams to translate business requirements into scalable technology solutions.
• Lead application implementations, enhancements, upgrades, testing, deployments, and international retail expansion initiatives.
• Provide technical oversight for software development, integrations, automation, data transformation, and release management.
• Manage technology projects, implementation partners, consultants, vendors, budgets, timelines, and service-level expectations.
• Establish application architecture, integration, documentation, governance, and support standards.
• Identify opportunities to automate processes, improve data accuracy, simplify workflows, and strengthen scalability across the enterprise.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or equivalent professional experience.
• 8+ years of experience across enterprise applications, retail systems, integrations, software engineering, or IT operations.
• 3+ years of experience leading technical resources, vendors, implementations, or major technology projects.
• Strong ERP administration, configuration, and enterprise application architecture experience.
• Demonstrated experience supporting retail technology environments, including POS, OMS, WMS, supply chain, e-commerce, or related platforms.
• Extensive experience with EDI, APIs, SQL, middleware, and enterprise systems integrations.
• Strong techno-functional background with the ability to translate business processes into practical technology solutions.
• Experience troubleshooting complex production issues and leading system implementations from requirements through deployment.
• Strong project management, vendor management, communication, and cross-functional stakeholder management skills.