Manager of Employee Relations (24039)

About the role

The Manager of Employee Relations is responsible for leading the organization’s employee relations programs, workplace investigations, HR compliance support, and policy administration. This role serves as a strategic partner to HR leadership, operational leaders, and executives to ensure consistent application of employment laws, company policies, and employee relations best practices across all Cantex business lines.

Responsibilities

• Lead employee relations programs across all business lines
• Provide consultation to managers and HR staff regarding performance, conduct, attendance, and workplace concerns
• Review and advise on disciplinary actions, final warnings, suspensions, and terminations
• Ensure consistent application of company policies and practices
• Identify employee relations trends and recommend corrective and preventive strategies
• Support initiatives that improve employee engagement and retention
• Conduct and oversee investigations involving harassment, discrimination, retaliation, misconduct, ethics concerns, Code of Conduct violations, and employee complaints
• Prepare investigation findings and recommendations
• Partner with Legal Counsel on high-risk employment matters
• Ensure investigations are completed thoroughly, consistently, and in a timely manner
• Partner with leaders to improve management effectiveness and accountability
• Provide guidance on performance improvement plans, coaching, documentation, progressive discipline, and employee development
• Train managers on effective performance management techniques
• Oversee and provide guidance to the HR Business Partner – HR Compliance
• Monitor compliance with federal, state, and local employment laws
• Assist with regulatory audits and compliance reviews
• Review and recommend updates to HR policies, procedures, and practices
• Support ethics, compliance, and risk mitigation initiatives
• Serve as backup administrator for FMLA, ADA accommodations, PWFA accommodations, leave of absence programs, and the interactive process
• Assist with complex accommodation and leave-related cases
• Ensure regulatory compliance and consistent administration of leave programs
• Partner with employees, providers, managers, and vendors throughout the accommodation process
• Develop and deliver training programs related to employee relations, investigations, performance management, documentation standards, employment law compliance, ADA/FMLA/PWFA administration, harassment prevention, ethics, and compliance
• Support leadership development initiatives focused on manager effectiveness and accountability
• Collaborate with leaders across Skilled Nursing, Home Health, Hospice, Pharmacy, Therapy Services, and Corporate Operations
• Develop proactive solutions to workforce challenges
• Support organizational change initiatives and workforce planning efforts

Qualifications

• Preferred Education: Bachelor’s degree in Human Resources, Business Administration, Employment Law, Organizational Development, or related field
• Required Experience: Minimum 5 years of progressive HR experience with significant employee relations responsibilities
• Experience conducting workplace investigations
• Experience interpreting and applying employment laws and HR policies
• Experience advising leaders on performance management and employee relations matters
• Preferred Experience: Healthcare, senior care, or post-acute care experience, Multi-site organizational experience, Experience supporting ADA, FMLA, PWFA, and leave administration, Prior supervisory or leadership experience
• Preferred Certifications: SHRM-SCP or SHRM-CP, SPHR or PHR, Workplace Investigation Certification, Employment Law or Employee Relations certifications

Benefits

• Competitive pay
• Performance-based bonus opportunities
• Comprehensive health, dental, and vision insurance
• Additional supplemental benefits (life insurance, disability, accident, etc.)
• 401(k) with company match
• Generous paid time off (PTO/Sick)
• Clear career growth and advancement opportunities
• A supportive and vibrant company culture
• Many more employee perks and benefits

Skills

• Employee Relations
• Workplace Investigations
• Employment Law Compliance
• Conflict Resolution
• Performance Management
• Risk Mitigation
• Leave Administration
• Knowledge
• Leadership
• Coaching
• Policy Interpretation
• Strategic Thinking
• Communication and Influence
• Judgment and Decision-Making