Manager of Dental Operations

About the role

Overview deliver comprehensive, quality healthcare in an efficient and cost effective manner to the people of Perth Amboy. As a member of the Healthcare team, and lead by the Chief Dental Officer, the Director’s role is vital to the successful completion of the above stated goals. Each team member receives performance measures and patient satisfaction results and is given the opportunity to participate in the development of a plan for improvement through regular QA meetings and or action plan development.

Job Summary

Administers dental program and directs departmental activities in accordance with accepted national standards and administrative policies. The fundamental reason this classification exists is to ensure that JRMC receives reimbursement for services rendered according to FQHC regulations. The position requires the JRMC staff has a working knowledge of insurance billing policies and procedural guidelines. Coordinates the organization and delivery of services to various mobile dental van clinic site visits. Performs varied clinical and administrative duties and ensures compliance with established policies and procedures.

Responsibilities

• Schedule maintenance Newark and Perth Amboy Provider’s (time off, leaving early, coverage, etc.)
• Schedule maintenance for Dental Assistant’s
• Schedule maintenance for Sterilization Clerk’s
• Lab Statements
• Payroll for the department
• Infection Control Trainings
• Denta Quest Grant
• Delta Grant
• Dental assistant evaluation (90 day and year end)
• Mobile scheduling
• Interviewing, hiring, terminating, and replacing dental assistant and sterilization clerks
• Dental budget maintenance
• Emergency Preparedness
• CQI
• Meet with Vendors for servicing and ordering supplies
• Schedule lunch and learns for Perth Amboy and Newark
• Assist in creating department policies and procedures
• Register and follow through with departmental events
• Sites visits for insurance companies at Perth Amboy and Newark locations
• Motivate office personnel to serve patient claims
• Respond efficiently to patient and doctor need and inquires
• Ensure the delivery of quality dental care for patients
• Resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
• Manage patient scheduling and direct patient flow
• Support marketing and promotion initiatives

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Spanish speaking