Manager of Community Service

About the role

Combine your mission-oriented career search with your strategic management expertise in this Manager of Community Services role!

Responsibilities

• Oversee and manage two to three department managers and approximately twenty-five field staff, with an anticipated growth of up to fifty staff members.
• Monitor departmental KPIs to identify opportunities for improvement.
• Track departmental financials such as overtime and PTO usage.
• Oversee service hours to prevent budget overages.
• Report directly to the Executive Director and senior leadership partners while maintaining overall accountability for departmental performance through effective delegation and leadership.
• Manage the ADL and DSA departments with full responsibility for compliance, financial tracking, staff management, policy implementation, and revenue generation.
• Oversee referral development and participant intake processes to ensure a steady flow of new business.
• Facilitate new hire onboarding by introducing staff to participants.
• Collaborate closely with key stakeholders.

Requirements

• 2+ years of people management experience, preferably in social services or IDD field.
• College degree or equivalent proven experience required.
• Valid Driver’s License required.
• Bilingual in Spanish a major plus but not required.

Qualifications

• A strict eye for detail is crucial in this role.
• Strong interpersonal skills will help you thrive here, as you’ll work alongside department managers, field staff, case workers, participants, and Oregon state regulatory bodies.
• The team is looking for someone with excellent interpersonal skills, strong emotional intelligence, and an ability to maintain a cool head in otherwise stressful scenarios.

Skills

• Strategic management expertise.
• People management experience, preferably in social services or IDD field.
• Ability to monitor departmental KPIs and financials.
• Effective delegation and leadership skills.
• Interpersonal and emotional intelligence.

Benefits

• Medical, dental, and vision insurance.
• PTO.
• Roth IRA.
• Paid holidays.

Pay

$25-$27/hr + bonus potential.

Schedule

Start this role on-site.