MANAGER OF CAMPUS SAFETY, SECURITY, AND TRANSPORTATION

Job Specific Duties

• Responsible for the Security of the Community through access control, security officer rounding, visitor sign-in, key management, and other programs
• Oversees safety programs to include Security Department safety inspections, responses to workplace accidents, hazard communication programs, respiratory mask fit testing programs, and others as needed
• Develops and maintains an operating budget for each respective department. Plans and executes capital initiatives related to security services
• Oversees the proper documentation and communications of incidents through the use of the Incident Reporting System
• Leads every-other-month Safety Committee meetings
• Supports the Organizational Learning Coordinator in planning and executing emergency preparedness initiatives throughout the Community
• Oversees the Emergency Call System and Notification Alert System (PERs) throughout the Independent Living residences and outside grounds
• Affirms superlative customer service and attentiveness to Resident concerns through the continual training and development of a high performance Guest Services team
• Supports the Resident Services Supervisor assuring expedient responsiveness to Resident concerns
• Manage all resident mail and package distribution, ensuring package tracking and delivery
• Affirms safe Resident transportation as well as a seamless calendar system that organizes Resident appointments and preferred visitation sites
• Partners closely with the Director of Operations in continually evaluating and implementing best practices related to parking and driving on campus
• Oversees the Resident store, including budgeting, stocking, upkeep and maintenance
• Maintains department uniform, appearance and grooming requirements
• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment

Required Skills And Abilities

• Ability to maintain confidentiality and strong customer support skills
• Complies with protection of health information (HIPAA) safeguards
• Works independently with limited supervision
• Work professionally with people from a wide variety of cultural and socio-economic backgrounds
• Deals tactfully with Team Members, Residents, family members, visitors, and the general public
• Communicates effectively in English when working in Resident areas

Education And Experience

• Bachelor’s Degree in Business Administration or equivalent work experience
• Experience in leading security and/or concierge-type services
• Proficient with computer software programs

Pay Range

$85,000-$100,000/year Individual compensation within this range is based on a candidate’s specific qualifications, including education, overall experience, relevant experience, and specific skills.