Manager, Ocean Import

Summary

The Ocean Import Manager oversees the importation of goods by ocean, ensuring efficient and timely delivery while maintaining compliance with regulations. This role involves managing relationships with customers, vendors, and service providers to deliver exceptional service and enhance operational efficiency.

Duties And Responsibilities

• Manage and oversee the importation of goods by ocean, including carrier selection, booking, and transportation.
• Collaborate with internal departments such as logistics, finance, and operations to ensure seamless service delivery.
• Build and maintain relationships with customers, vendors, and third-party service providers to optimize cargo delivery.
• Address and resolve customer inquiries promptly to maintain satisfaction and trust.
• Ensure compliance with all relevant regulations, including customs regulations and trade laws.
• Stay updated on changes in ocean freight regulations and import controls.
• Develop and implement policies and procedures to improve efficiency and service quality.
• Identify and execute process improvements to reduce costs and enhance customer satisfaction.
• Monitor and report on key performance indicators, including cargo delivery times, costs, and service quality.
• Analyze performance data to identify trends and opportunities for improvement.

Supervisory Responsibilities

• Supervise a team of ocean import coordinators and support staff.

Educational Background / Work Experience

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred.
• 5 years of experience in freight forwarding, logistics, or a related field is preferred.
• Prior experience in ocean imports and supervisory roles is highly desirable.

Preferred Qualifications

• Familiarity with ocean freight regulations, customs requirements, and export controls.
• Knowledge of shipping routes and schedules.

Skills & Competencies

• Lead Yourself: Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.
• Lead Your Team: Excellent leadership and communication skills to manage and inspire a team.
• Lead Your Business: In-depth knowledge of logistics, supply chain management, and ocean freight principles.
• Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.
• Excellent leadership and communication skills to manage and motivate a team.
• In-depth knowledge of logistics, supply chain management, and ocean freight principles.

Language Skills

• Fluency in English is required.

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with logistics and ocean cargo management systems.

Physical And/or Mental Requirements / Working Conditions

• Physical Demands: Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
• Hrs Can Be Extensive As Well As Occasionally Staggered For Multi-shift Access.
• While Performing The Duties Of This Job, The Employee Rarely Is Exposed To Fumes Or Airborne Particles, Toxic Or Caustic Chemicals. The Noise Level In The Work Environment Is Usually Low To Moderate.
• Physical Demands And Work Environment Characteristics Described Above Are Representative Of Those An Employee Encounters While Performing The Essential Functions Of This Job.

Reasonable Accommodations

• Special assistance or accommodation while seeking employment with DSV may be requested through Human Resources at hr@us.dsv.com.

At Will Employment

• Employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law.

Information Regarding DSV’s Benefits Offerings

• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.

Benefits, Programs, And Eligibility

• Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

• DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.

Contact Information

• If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
• If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.

Company Information

• DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law.
• For this position, the expected base pay range is $82,560 - $103,200 annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Company Culture

• Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
• We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
• At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
• We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.

Company Vision

• Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Company Mission

• Our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road.

Company Values

• Inclusivity
• Diversity
• Innovation
• Collaboration
• Accountability
• Action

Company History

• Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.
• As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Company Culture

• At DSV, we believe in creating a culture where everyone feels valued and empowered to contribute to our success. We foster a collaborative environment where diverse perspectives are celebrated and leveraged to drive innovation and growth.

Company Culture

• We are committed to fostering an inclusive workplace where everyone feels respected and valued. We celebrate diversity and promote a culture of inclusion, ensuring that every employee has the opportunity to bring their unique strengths and ideas to the table.

Company Culture

• We believe in empowering our employees to take ownership of their work and drive results. We provide the resources and support they need to succeed, and we encourage open communication and collaboration across teams to achieve our shared goals.

Company Culture

• We are dedicated to delivering exceptional service to our customers and partners. We strive to exceed expectations and go above and beyond to ensure that our clients receive the highest quality of service and support.

Company Culture

• We are committed to continuous improvement and innovation. We invest in technology and processes that enhance our efficiency and effectiveness, and we encourage our employees to share their ideas and insights to drive ongoing progress.

Company Culture

• We believe in the power of teamwork and collaboration. We recognize that no one can do it alone, and we work together as a team to achieve our goals and overcome challenges.

Company Culture

• We are committed to being accountable for our actions and decisions. We take responsibility for our mistakes and learn from them, and we hold ourselves and others accountable for meeting our commitments and achieving our objectives.

Company Culture

• We are dedicated to driving positive change and making a meaningful impact on the world. We believe that our work has the potential to make a difference, and we strive to align our efforts with our values and mission to create a better future for all.

Company Culture

• We are committed to creating a workplace where everyone feels safe, respected, and supported. We provide a range of resources and programs to help our employees address their mental health and well-being, and we prioritize creating a culture of empathy and understanding.

Company Culture

• We are dedicated to promoting diversity and inclusion in all aspects of our organization. We strive to create a workforce that reflects the communities we serve and to provide equal opportunities for all employees to succeed and thrive.

Company Culture

• We are committed to fostering a culture of continuous learning and development. We provide opportunities for our employees to expand their skills and knowledge, and we encourage them to pursue personal and professional growth.

Company Culture

• We are dedicated to building strong relationships with our customers and partners. We strive to understand their needs and expectations, and we work collaboratively to deliver exceptional service and solutions.

Company Culture

• We are committed to promoting a healthy work-life balance. We recognize the importance of taking time off and pursuing personal interests outside of work, and we encourage our employees to prioritize their well-being.

Company Culture

• We are dedicated to promoting a culture of transparency and honesty. We communicate openly and honestly with our employees, customers, and stakeholders, and we strive to build trust and credibility in all our interactions.

Company Culture

• We are committed to promoting a culture of safety and security. We prioritize the well-being of our employees and customers, and we work to create a safe and secure environment for everyone.

Company Culture

• We are dedicated to promoting a culture of innovation and creativity. We encourage our employees to think outside the box and explore new ideas, and we provide the resources and support they need to