Manager, Network Strategy & Partner Operations
The Opportunity
You will own critical external partnerships while operating at the intersection of strategy, operations, and cross-functional execution.
You will identify structural opportunities, solve ambiguous operational challenges, and help build the systems — including AI-enabled workflows and automation infrastructure — that power a next-generation healthcare platform.
This role is ideal for someone coming from consulting or a high-growth environment who wants to move from influencing decisions to owning results.
What You’ll Own
Network Strategy & Performance Architecture
Develop and refine the operating model for BlinkRx’s national pharmacy network
Define performance frameworks across cost, service levels, scalability, and risk
Identify structural improvement opportunities through data-driven analysis
Lead executive-level business reviews focused on strategic optimization and long-term partnership evolution
Translate insights into clear action plans with measurable impact
Cross-Functional Leadership
Partner with Product, Engineering, Revenue, Finance, Legal, and Patient Services to drive complex initiatives
Convert ambiguous business problems into structured workstreams
Ensure network considerations are embedded in product design and growth planning
Drive initiatives end-to-end — from hypothesis through implementation
Strategic Partner Management
Serve as a senior point of contact for key pharmacy partners
Elevate relationships from transactional to strategic and performance-oriented
Navigate negotiations, incentive alignment, and contractual discussions
Balance partner collaboration with performance accountability
Operating System Execution
Build scalable mechanisms for SLA governance, risk mitigation, and escalation management
Design playbooks and SOPs that are built for automation-readiness and enable growth without operational fragility
Support new partner onboarding and network expansion strategy
Continuously improve the feedback loops between network performance and internal execution
AI, Automation & Operational Scale
Identify automation opportunities across network workflows and partner operations, and prioritize them by impact and feasibility
Partner with Product & Engineering to scope, build, and deploy tooling that reduces manual effort and improves SLA performance
Champion AI-assisted workflows across the function — from order operations to reporting to partner communications
Translate operational pain points into structured technical requirements
Build feedback loops that continuously surface inefficiencies and convert them into automation roadmap inputs
5–8+ years in management consulting, strategy, business operations, or a high-growth environment
Demonstrated experience leading cross-functional initiatives with measurable business impact
Strong structured problem-solving skills and comfort operating in ambiguity
Ability to synthesize complex information into clear executive-level communication
Experience influencing senior stakeholders internally and externally
High ownership mindset — you don’t wait for clarity; you create it
Familiarity with AI tools, automation platforms, or data-driven process design — and a genuine belief that technology should do the repetitive work so people can do the high-value work
Interest in healthcare, life sciences, or other complex regulated industries (direct industry experience not required)
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.
We are an equal opportunity employer and value diversity of all kinds.