Manager, Strategic Partner Operations
RemoteHunter · United States · 1 wk ago
RemoteRemoteCustomer Service$94k–$155k/yrFull-time
About Our Client:The organization operates as a key player in the AI and business workflow automation industry. Originating from an innovation aimed at reducing tedious work, it has evolved into a platform that integrates AI, data, and workflows to enhance operational efficiency. Serving a significant portion of the Fortune 500, the company supports large-scale business transformation through its AI-enabled solutions. About the Opportunity:The MANAGER, STRATEGIC PARTNER OPERATIONS leads Global Partner Operations within the Service Provider channel. This role is responsible for managing operations across critical global system integrators and consulting partners, ensuring forecasting accuracy, partner performance, and strategic alignment. The position contributes to scaling partner relationships and revenue targets, playing a pivotal role at the intersection of sales strategy, partner management, and finance. Responsibilities:Build and mentor a team of four partner operations specialists.Establish operating rhythms and accountability frameworks for team OKRs.Coach team members on partner management and financial skills.Manage forecasting accuracy and pipeline health across 12 key partners.Oversee prebuy programs and burndown tracking.Maintain and update partner performance scorecards.Drive adoption and engagement of the WorkSpan platform.Track and report on annual MBO targets with partners.Conduct quarterly business reviews and provide performance insights.Escalate issues to senior leadership with recommended solutions.Collaborate with finance and sales leadership on planning and governance.Maintain governance documentation and update processes as needed. Requirements:Over 5 years experience in partner, channel, or revenue operations, including 2+ years in management.Expertise in forecasting, partner performance management, and deal tracking platforms.Strong financial acumen including P&L understanding and ACV tracking.Proven people management and coaching abilities.Excellent communication skills across organizational levels. Pay Range and Compensation Package:Base pay of $94,000 - $155,100, plus equity (when applicable), variable/incentive compensation, and benefits. Benefits & Perks:Medical insuranceDental insurance401(k) Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.