Manager, National Sales

Primary Job Duties

• Meet and exceed revenue quotas and goals established by Leadership.
• Solicit and contract group and convention business at Resorts World.
• Effectively qualify leads in a timely and efficient manner and follow through with commitments.
• Proactively solicit new customers that meet the business profile through prospecting skills to drive incremental revenues and secure future agreements.
• Develop and strengthen customer relationships through travel, networking events, sales calls and entertainment as needed.
• Host prospective clients visiting the hotel, highlighting elements that support the customers’ successful execution of their event’s objectives and goals.
• Utilize negotiation skills to position both Parties in a fair and mutually beneficial commitment.
• Understand contract clauses and negotiate proper business terms to drive down property revenues and minimize risk.
• Develop strategies to maximize occupancy and revenue based on market demands and company’s goals.
• Partner with internal stakeholders and other departments outside of Sales Department to support customer needs and drive positive results for group increasing loyalty.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications

• Strong selling and closing skills.
• Strong Customer Relations & Communication skills.
• Critical thinking skills, solution oriented.
• Ability to successfully mentor other team members.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Proficiency in English communication, both verbal and written.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Preferred Bachelor’s degree preferred.
• Previous experience working in a large group business complex, luxury resort.
• Knowledge of property operations.
• Minimum Education And Experience: At 21 years of age, High School Diploma or equivalent, Minimum five years of experience in hotel or convention sales, Minimum three years of previous management/leadership in hospitality industry.
• Certificates, Licenses, Regulations: Proof of eligibility to work in the United States.

Physical Demands

• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 20 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.