Manager, Medical Staff Office - Full Time - Day

About the role

The Manager, Medical Staff Office at Hackensack Meridian Health provides direction and leadership in all areas of medical staff services support and the credentialing process. They assist medical staff leadership in developing, implementing, and adhering to medical staff organization governing structure and documents, as well as adhering to accrediting body and state/federal regulatory requirements.

Responsibilities

• Interprets, communicates, and ensures the implementation of the organization's mission, vision, and values.
• Responsible for planning and directing programs and facilities in accordance with federal, state, and local standards, guidelines, and regulations.
• Supervises the activities of the specified areas of responsibility.
• Recruits, hires, trains, conducts performance evaluations, and counsels direct reports.
• Prepares, reviews, and manages capital and operational budgets and staffing plans by evaluating financial and performance data to support organizational initiatives.
• Maintains accurate medical staff financials and ensures timely payment of bills and collection of dues.
• Develops and maintains written policies and procedures that govern operations.
• Oversees the operations of the Medical Staff Office.
• Affirms accuracy of appointment and reappointment documentation.
• Works closely with the Centralized Verification Office (CVO) and collaborates to drive process efficiencies.

• Qualifications

  • Bachelor's degree or 8 years prior credentialing or hospital medical staff office experience.
  • Minimum of 5 years experience in hospital medical staff office, credentialing, or similar relevant experience.
  • Prior experience with hospital accreditation.
  • Exercises a high degree of initiative, judgment, discretion, and decision-making skills to achieve objectives.
  • Interpersonal skills to successfully interact with physician leadership, physicians, physician office staff, department directors, administration, and regulatory agencies.
  • Detail oriented with analytical skills.
  • Excellent organizational skills with the ability to prioritize.
  • Ability to communicate effectively and clearly.
  • Ability to delegate responsibility and authority to staff.
  • Ability to create an atmosphere that encourages motivation, innovation, and high performance.
  • Excellent written and verbal communication skills.
  • Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

  Skills and Abilities

  • Exercises a high degree of initiative, judgment, discretion, and decision-making skills to achieve objectives.
  • Interpersonal skills to successfully interact with physician leadership, physicians, physician office staff, department directors, administration, and regulatory agencies.
  • Detail oriented with analytical skills.
  • Excellent organizational skills with the ability to prioritize.
  • Ability to communicate effectively and clearly.
  • Ability to delegate responsibility and authority to staff.
  • Ability to create an atmosphere that encourages motivation, innovation, and high performance.
  • Excellent written and verbal communication skills.
  • Proficient computer skills that include but are not limited to Google Suite and/or Microsoft Office platforms.

  Preferred Qualifications

  • Prior Management experience.
  • Familiarity with Roberts Rules of Order.
  • NAMSS certification as a Certified Professional Medical Services Manager (CPMSM) or Certified Provider Credentials Specialist (CPCS).