Manager, Medicaid Strategic Initiatives

About the role

The Mgr Medicaid Growth & Retention’s primary focus will be to work cross functionally to develop, execute, support, and continuously improve on strategies and operations related to retention, growth, and financial performance that contribute to profitable growth in the PHSP product portfolio.

Responsibilities

• Work cross-functionally to develop, execute, support, and continuously improve on strategies and operations related to retention, growth, and financial performance that contribute to profitable growth in the PHSP product portfolio.
• Identify key member cohorts and opportunities for achieving short- and long-term membership retention improvement strategies.
• Aid in the development of a member retention strategy through the use of segmentation modeling, member profiling, propensity scoring, and targeted channel communication.
• Collaborate with product management, finance analysis, sales, and marketing to develop and execute market retention plans to achieve membership objectives.
• Participate in product-driven workgroups to provide input to product designs and enhancements and implementation plans.
• Work closely with cross-functional teams such as Retention, Enrollment & Billing, Claims, Member Services, Compliance, Sales, Finance, Enterprise Analytics, Marketing, and senior management in implementing new products, product enhancements, business implementations, end-to-end process improvements, and improvements in the membership experience.
• Provide daily insight and reporting to Sales and Product teams on efficacy of sales sites, membership growth, and performance at a manager/rep level.
• Plan, schedule, monitor, and report on activities related to a project or assignment.
• Keep all areas of the corporation informed through written and oral reports. Ensure communication to all areas impacted.
• Serve as the subject matter expert on product requirements to other business units.

Requirements

• Must be able to perform additional duties as assigned.

Qualifications

• Bachelor's degree from an accredited institution
• Strong understanding of the healthcare industry marketplace with a focus on integrated products
• Ability to identify areas of opportunity, develop plan of action, communicate effectively, and execute
• Strong analytic, strategic, and planning skills; must be able to successfully facilitate sound business objectives within highly regulated industry
• Strong public speaking and oral and written communication skills
• Microsoft Word, PowerPoint, Excel proficiency

Preferred Qualifications

• Graduate degree in public health, public policy, or business administration from a top university
• Demonstrated success in managing and delivering large, complex, and multifaceted projects with minimal supervision

Pay

Hiring Range: Greater New York City Area (NY, NJ, CT residents): $103,400 - $149,430
All Other Locations (within approved locations): $88,700 - $131,920

Schedule

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.