Manager, Media Business Operations

The Digitas culture is made up of fearless, inventive, and generous Unicorns of all kinds.

About the role

As a Media Business Operations Manager, you will be responsible for the management and oversight of Media Business Operations initiatives for a specific client(s). The Manager will be a key stakeholder in Digitas’s pursuit of operational excellence and talent career growth. The Manager will collaborate with agency teams and external partners to analyze financial inconsistencies and operational trends across a diverse client portfolio with the aim to refine and develop process.

Responsibilities

• Responsible for media financials across assigned client portfolio and teams
• Key stakeholder in buying tool evaluations, process rollouts, user subscriptions and tool integrations – prepare POVs, recommendations, etc.
• "Pushes the envelope" with vendors to create solutions that work best to satisfy the needs of agency and our clients
• Legal liaison who reviews, negotiates, and manages agency contracts from a business and compliance standpoint
• Effectively articulates operational challenges and financial inconsistencies to management and brings well thought out solutions to the table
• Maintains a clear and reasonable vision of "next steps" and the "big picture" during meetings or when the parameters of a project changes
• Mets regularly with Media Business Operations leads to evaluate task execution and provide ongoing feedback to improve efficiency
• Enforces adherence to internal audit controls, and participates in external audits

Qualifications

• Four-year degree
• Five to seven years’ experience including one to two years in a financial, management and/or operations focused role in an agency or marketing company
• A knack for teamwork – you’re at your best in a closely collaborative structure
• A stellar ability to problem solve, prioritize tasks, multitask, and manage time effectively
• Excellent communication skills – you’re articulate, straightforward and, above all, you’re thoughtful and kind
• Firm understanding of managing budgets
• Candidate must be open to travel as needed
• Proficiency in MS office suite (MS Excel, MS Word, MS PowerPoint)
• Strong leadership qualities and ability to drive change
• Detail oriented, and highly organized
• Proficiency in managing numbers
• Self-motivated
• Fiscally responsible
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation
• Experience working within pharmaceutical and healthcare environments is a plus