Manager, Matchday Operations (Match Presentation)

Job Summary

The Manager, Matchday Operations (Match Presentation) leads ongoing and collaborative communication with Clubs and league stakeholders, supporting matchday oversight, policy application, issue resolution, and the continued refinement of League match presentation guidelines. This role also oversees consultants and temporary staff supporting match presentation and live event operations.

Key Responsibilities

• Lead ongoing and collaborative communication with Clubs and league stakeholders
• Support policy inquiries, matchday promotion approvals, and broadcast coordination
• Analyze matchday execution, Club input, and approaches used by other leagues and sports to identify leading strategies and drive best practices
• Support policy review and enforcement, including matchday video review, assist in review process and develop recommendations
• Conduct post-mortems following significant matchday presentation issues to identify corrective actions
• Develop and apply a working knowledge of Matchday Operations policies, procedures, and workflows
• Collaborate and support ongoing weekly operational responsibilities that contribute to matchday preparation and execution
• Contribute to Matchday Control responsibilities, including but not limited to: Learning and applying the matchday manual policies to issues and general responsibilities on matchday, preparing and distributing information internally to ensure matchday readiness across all stakeholders
• Manage relationships with vendors, contractors, and talent (e.g., pyrotechnics, DJs, hosts, PA announcers, staging), including oversight of associated agreements
• Act as the on-field field producer for all matchday entertainment and ceremonies, leading real-time execution of pre-match, halftime, and post-match elements while directing stage managers and vendors in close coordination with the Executive Producer in the control room

Qualifications

• Bachelor’s Degree in Sports Management, marketing, media, video production or a related field
• 5+ years of live event production experience or related work

Skills

• Extensive knowledge of live event run-of-show documents and timelines
• Strong written and verbal communication skills, with the ability to present clearly and confidently to internal and external stakeholders
• Demonstrated ability to communicate effectively across all levels of an organization
• Strong understanding of the sports, music and entertainment industries, including current fan engagement and live event strategies
• Experience creating engaging presentations and decks for executive audiences and large-scale planning meetings
• Superior organizational and project management skills, with a high level of attention to detail
• Able to prioritize and execute multiple projects under tight deadlines, adapting quickly in a fast-paced environment
• High standard of professionalism and accountability, with a commitment to quality, integrity and organizational compliance
• Ability to work effectively in a collaborative, team environment
• Sound decision making and problem-solving skills, particularly in time-sensitive situations
• Proficient with Microsoft Suite
• Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays
• Ability to work remotely and maintain productivity and accountability with minimal supervision

Benefits

Total Rewards package includes comprehensive medical, dental, and vision coverage, a $500 wellness reimbursement, and generous Holiday and PTO schedule to promote work-life balance. On-the-job training, feedback, and ongoing educational opportunities are also available. Major League Soccer is an equal opportunity employer and committed to providing a safe and inclusive workplace.